Support Virtual Lab Manager

2 weeks ago


Chicago, United States HappiLabs Full time

**HAPPILABS**

At HappiLabs, our mission is to improve the happiness of scientists and the quality of their research. By helping scientists do their job, we are helping all the people on the planet who benefit from the inventions, creations, and knowledge that scientists create.

**ROLE DESCRIPTION**

In the part-time **Support** **Virtual Lab Manager** role you’ll act as an outsourced purchasing department (think a “personal shopper”) for biotech companies and scientific research labs. You’ll provide ad hoc coverage for full-time sVLMs and flex as business needs change.

**RESPONSIBILITIES**
- Track, process, and manage orders for customers
- Communicate with suppliers (sales reps, technical help & customer service) to obtain pricing, technical information and retrieve order updates
- Proactively solve logistics and supply chain issues on behalf of customers
- Organize basic accounting details on behalf of your books of labs, e.g. purchase orders and invoices reporting progress
- Utilize proprietary and off-the-shelf software to manage your book of labs

**PREFERRED EXPERIENCE**

Lab Technician or Research Associate,

Purchaser in a scientific or academic setting,

Logistics experience, or

Customer service experience.

**DESIRED SKILLS AND TRAITS**
- Available Our part-time sVLMs help support our full-time team, so we ask they have flexibility in their schedules as business needs change
- Tech savvy: familiar using Apple macOS and Google Workspace (Docs, Sheets, Forms)
- Proactive: ready to help without being asked, constantly thinking 2 steps ahead
- Adaptive: possessing mental flexibility to evolve as needs change
- Passionate about science: with a desire to make a difference in the world
- Confident: especially on on the phone with customers and suppliers
- Long-term commitment: looking to help a small company grow into a large
- Lastly, friendly, responsive, innovative, and tough are key traits for the role

**COMPENSATION**
- 10-30 hours/week at $25 per hour (depending on experience)
- ** Hybrid work available after completing 720 hours of training.



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