Mail & Copy Services Associate 7:00am -6:00pm

2 weeks ago

Chicago, United States The Millennium Group Full time

Now is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

**Responsibilities**:

- It is important for the mail associate to demonstrate strong communication, organizational, and customer service skills to be considered for this position. The position requires a detail-oriented multitasker who is capable of standing and carrying packages for long periods of time. Self-motivated to work independently and unsupervised, but a supportive team player in a group environment. Time management is essential, so strong prioritizing skills are required. Multiple tasks can require attention at the same time. Keeping to schedules is an element of staying on task with all responsibilities._
- ** Communication**:
Interact with client and internal customers, both electronically and in person
- ** Admin Skills**:
Daily Volume Reports
Scanning mail
Creating labels
Shipping packages
Customer Interaction
- ** Mail: (as needed)**
Receive, sort, log, distribute incoming USPS / FedEx / UPS / Office supplies and more
Collecting, postage, log, outgoing mail
- ** Copy Work**
Provide copy services according to associate requests
Meet SLA set by copy request
- ** Client confident**:
Protect all client information

**Qualifications**:

- High School Diploma or equivalent preferred
- Minimum 1-2 years of customer service and shipping/receiving related experience preferred
- Basic mathematical skills
- 1-3 years' experience with Microsoft software
- Handle multiple projects on time
- Ability to work individually and in a team environment
- Excellent communication skills both written and verbal
- Ability to meet employer's attendance policy
- Keyboarding and Windows environment and PC skills
- Ability to lift up to 50 pounds on a daily basis.
- Attention to detail

**WATCH Where Service Matters**:

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