Operations Manager
2 weeks ago
Overview:
We are seeking an experienced Security Operations Manager to oversee our daily operations and ensure efficiency and compliance within our organization.
**Must have NY State Guard Card**
**Must have two years experience in management to include scheduling and payroll**
**Salary is based on experience**
**Responsibilities**:
- Develop and implement operational strategies, policies, and procedures to improve productivity and efficiency.
- Manage day-to-day operations, including supervising staff, scheduling shifts, and ensuring operational excellence.
- Monitor and analyze operational performance metrics to identify areas for improvement.
- Coordinate with various departments to streamline processes and enhance overall operational effectiveness.
- Ensure compliance with company policies, safety regulations, and quality standards.
- Handle escalated customer inquiries or issues in a timely and professional manner.
Qualifications:
- Proven experience in operations management or a related field.
- Strong knowledge of CCTV systems, loss prevention techniques, surveillance methods, and conflict management strategies.
- Certification in CPR, First Aid, or other relevant emergency response training is preferred.
- Background in law enforcement or military service is a plus.
- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
**Job Type**: Part-time
Expected hours: 40 - 50 per week
**Benefits**:
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Bronx, NY (required)
Ability to Relocate:
- Bronx, NY: Relocate before starting work (required)
Work Location: In person
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