Operations Manager

2 weeks ago


Bronx, United States Westech Security & Investigations Full time

Overview:
We are seeking an experienced Security Operations Manager to oversee our daily operations and ensure efficiency and compliance within our organization.

**Must have NY State Guard Card**

**Must have two years experience in management to include scheduling and payroll**

**Salary is based on experience**

**Responsibilities**:

- Develop and implement operational strategies, policies, and procedures to improve productivity and efficiency.
- Manage day-to-day operations, including supervising staff, scheduling shifts, and ensuring operational excellence.
- Monitor and analyze operational performance metrics to identify areas for improvement.
- Coordinate with various departments to streamline processes and enhance overall operational effectiveness.
- Ensure compliance with company policies, safety regulations, and quality standards.
- Handle escalated customer inquiries or issues in a timely and professional manner.

Qualifications:

- Proven experience in operations management or a related field.
- Strong knowledge of CCTV systems, loss prevention techniques, surveillance methods, and conflict management strategies.
- Certification in CPR, First Aid, or other relevant emergency response training is preferred.
- Background in law enforcement or military service is a plus.
- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.

**Job Type**: Part-time

Expected hours: 40 - 50 per week

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Bronx, NY (required)

Ability to Relocate:

- Bronx, NY: Relocate before starting work (required)

Work Location: In person


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