Director, Warehouse Operations

3 weeks ago


Bronx, United States Food Bank New York City Full time

** Director, Warehouse Operations**

**Job Category****:** Warehouse Ops **Requisition Number****:** DIREC01044 Showing 1 location **Job Details**

**Description**

**Title: Director of Warehouse Operations**

**Department: Supply Chain / Operations**

**Reports To: Vice President, Logistics**

**Location: Bronx Warehouse**

The **Director of Warehouse Operations** is responsible for overseeing and directing the management of food and warehouse distribution operations in the general areas of warehouse and facilities, warehouse staff, delivery schedules, inventory oversight, shipping and receiving logistics; compliance with AIB, Feeding America, USDA, OSHA and other relevant standards; overseeing agency and community partnerships, USDA programs including TEFAP, EFAP, and CSFP.

**Essential Duties and Responsibilities:**

* Direct the organization's daily warehouse operations, ensuring efficient, safe, and productive staffing assignments and other resources allocation. Use production planning methods to develop effective schedules and plans.

* Track and analyze key metrics and continuously strive to meet or exceed KPI's. Actively create action plans based on observed results. Drive high performance for key performance metrics: Inventory accuracy, warehouse productivity and optimal space utilization.

* Be able to control per delivery cost efficiency through target setting and maintaining/achieving performance standards, while building on operational/process improvements.

* Provide continual evaluation & document revisions as needed of processes and procedures to meet and/or exceed requirements; champion continuous improvement activity within the facility.

* Direct efficient management of all warehouse facility and distribution operations as per above

* Develop and update existing written policies and procedures to ensure effective, efficient, and safe operations

* Perform & document a monthly safety inspection outlining deficiencies of all worksites. Propose and document timelines for all required repairs and improvements for deficiencies discovered during inspections.

* Analyze existing processes and work-flows, identify problems or bottlenecks, account for variances, drive root-cause analysis and implement improved methods and procedures.

* Participate in budget planning, management of specific budget items, and reporting of department activities, as well as validates all invoices

* Keep informed about all Feeding America, as well as State and Federal government contracts, disaster programs, etc. Ensure Food Bank inclusion in plans and fulfillment of reporting requirements

* Work with appropriate staff to identify needs and opportunities for the department. Develop plans to address issues and/or engage opportunities

* Partner with the Volunteer Engagement team and others as required to ensure the successful implementation of the organizations repack program

* Conduct regular meetings with warehouse managers and with all warehouse staff, encouraging the sharing of concerns with suggestions for improvements

* Serve as the primary liaison with auditors (Federal/City/State, etc.)

* Plans ancillary work requirements in alignment with budget and direction from VP

* Develops and drives culture of accountability through daily assessments and operational evaluation

* Directly accountable for the successful implementation and assessment and transition of all new operational initiatives

* Perform additional duties as assigned.

**Qualifications**:

* B.A. or B.S. Degree Required

* 8-10 years of experience in warehouse, distribution and facilities management, including at least five years as a supervisor, preferably in a food industry environment

* High level of analytical, data interpretation, and problem-solving skills

* The ideal candidate is a quick, adaptable, well-organized and reliable team player who handles pressure well, has excellent analytical, communication, presentation skills and offers a collegial and professional manner and outlook

* A strong leader able to take ownership of their department and area of expertise.

* Exceptional written and verbal communications skills; excellent organizational skills with high attention to detail and follow through.

* Demonstrated independent judgment and problem-solving skills.

* Rock solid integrity and ability to manage difficult situations with professionalism and tact.

* Ability to interact with individuals at all levels of the organization and across multi-cultural and generational backgrounds

* Experience with or knowledge of social service/hunger issues a plus.

* Strong management, supervisory, communications and interpersonal skills

* Possesses a demonstrated skill at conflict resolution

* Knowledge of latest warehousing, distribution, and inventory technology and procedures a plus

* Create a positive team dynamic that encourages all employees in the warehouse to: provide feedback and drive change within the facility, adapt to the ever-changing business and stay focused on excellent customer service

* Computer proficiency, including familiarity with MS Office.

* Demonstrated experience with process improvement methodology (Kaizen, 6Sigma, LEAN, VSM) is a plus

* Experience with or knowledge of social service/hunger issues a plus

* Demonstrated commitment to continuous process improvement

* Demonstrated commitment to Food Banks core values

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



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