Intake and Data Coordinator

1 week ago

Sacramento, United States SSIP Food Closet Full time

**Job Description** - The job duties include, but are not limited to, the following:
1. Client Intake and Database (Oasis) Coordination
- Oversees the daily client check-in process, serving as resident expert on the online client registration system (Oasis.)
- Leads intake volunteers, providing training and conducting meetings to reinforce best practices.
- Enlists new intake volunteers to maintain healthy pool of 20-25 volunteers.
- Responds to clients’ concerns in a friendly, constructive fashion.
- Schedules intake volunteers with the help of the volunteer coordinator.
- Maintains client records in Oasis: entering new client records, updating existing records, and generating food distribution reports.

2. Data Coordination and Administration
- Maintains various excel spreadsheets/databases for the organization, along with reference guides, and policies and procedures.
- Timely reports statistical data and provides data analytics as required or needed.
- Maintains accurate records and adheres to the records retention policy.

Qualifications:
**Education**:An Associate degree or higher from an accredited college or university. At least one year experience with spreadsheet and database software required, Microsoft Office-based software preferred. Previous volunteer coordinating, recruiting and training experience is desirable.

**Skills and Abilities**:

- Strong people skills, interacting well with volunteers and building good rapport.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Organized with attention to details.
- Demonstrates patience in working with non-English speaking clients.
- Multi-lingual is a plus (Spanish, Chinese, or other languages.)
- Familiarity with Gmail and Google suites are a plus.

**Job Type**: Part-time

Pay: $24.00 per hour

Expected hours: 20 per week

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- 4 hour shift
- Monday to Friday
- Morning shift

**Experience**:

- Customer service: 1 year (required)
- Computer skills: 1 year (required)

Ability to Commute:

- Sacramento, CA 95822 (required)

Ability to Relocate:

- Sacramento, CA 95822: Relocate before starting work (required)

Work Location: In person

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