Employment Lead

3 weeks ago

San Francisco Bay Area, United States Downtown Streets Team Full time

**COME CREATE IMPACT WITH US**
Downtown Streets Team (DST) is and innovative social impact organization fighting homelessness through the power of community and dignity of work. Located across 20 Northern California communities, DST sets out to provide meaningful daily activities including volunteering opportunities, paid work experience and community celebration for individuals who are currently experiencing homelessness and/or are reentering after incarceration. What sets DST apart is our approach to this work, rooted in the belief that all humans deserve dignity, self-determination, social connection, and a chance to live a purpose driven life.

**SUMMARY**
The Employment Lead will act as one of two leaders for the Direct Service Staff, as a liaison between Employment Specialists and program management. They are responsible for assessment of training needs and the development and delivery of training to support the needs of the Direct Service staff within multiple community-based programs. Additionally, they are responsible for basic leadership tasks in support of DST Direct Service staff by acting as a supervisor for the majority of Employment Specialists. This will be accomplished through extensive knowledge and experience of existing DST programs, strong organizational, problem-solving, and analytical skills, while managing changing priorities and a wider variety of duties and responsibilities.

**WHAT YOU'LL DO**
- Supervise between 5-7 Employment Specialists under the WIOA and CRG contracts.
- Responsible for entire employment life cycle of direct reports (recruiting, hiring, coaching, etc.) as well as timecard and expense approvals.
- Assess training needs and develop curriculum for training Case Managers
- Facilitate regularly scheduled Direct Service meetings to include: schedule, agenda, facilitation and follow-up on any/all action items
- Represent Employment Specialist needs and updates at Project Managers Meeting, STE Ops Meeting, New Model meeting and other meetings as needed.
- Manage various Direct Service communication channels to include; slack channels such as #team-es, and #team-directservices and DST - Direct Service (Sharepoint) in collaboration with CM Lead
- Provide meaningful job coaching to Employment Specialists and to include; a deeper understanding of their role, addressing needs and encouraging innovative ideas
- Ensure that service philosophies and best practices remain consistent amongst all Direct Service Employees
- Conduct workshop(s) such as Job Squad (plus train the trainer) and trainings related to service delivery
- Create and maintain a resource library for Direct Services
- Research and implement new best practices for employment service delivery
- Act as primary lead for Cal CRG contract outcomes and reporting
- Market Downtown Streets Team to the community
- Fill in for ES position duties to provide in-person and virtual support as needed
- Work on special organization-wide projects related to Direct Service as assigned

**WHAT YOU'LL NEED**
- Ability to perform job duties with mínimal supervision
- Excellent listening comprehension, written and verbal communication skills
- Experience in Microsoft programs
- Using personal computer, keyboard, mouse and monitor
- Observation and problem solving; hearing, seeing, reasoning and decision making
- Basic mathematical ability
- Valid CDL, insurance and access to a reliable vehicle
- Up to 90% regional travel is required

**PHYSICAL REQUIREMENTS**
While performing the essential duties of this job, the employee is frequently required to do the following:

- Sitting, standing, walking, bending, stooping, pushing, pulling and lifting (up to 25 lbs.)
- Driving an insured and operational vehicle to designated communities (90% of job)

**WORK ENVIRONMENT**
- Moderate noise associated with an open office work environment.
- Work environment and physical location may vary, depending on the space available and the needs of the community and the program.

**WHAT WE CAN OFFER YOU**
- A chance to positively impact your community on one of the biggest domestic challenges of the day
- Competitive nonprofit compensation
- Options for fully paid medical, dental, vision and life insurance coverage for employees, with FSA and HSA health plans available
- Option to enroll in 401k after 90 days, and up to 6% company match, after one year of employment
- 15 days off PTO, increasing with tenure
- Over 10 paid holidays annually
- Paid company closure for five days during the summer
- Paid company closure for five days between Christmas and New Year
- Day off on your birthday
- One month paid sabbatical after five years, not charging PTO
- Internal growth opportunities
- Access to professional development resources and reimbursement
- Employee Assistance Program (EAP)

**COMMITMENT TO DIVERSITY**
We thrive as an organization when unique identities, experiences & perspectives are represented. All qualified applicants will receive consideration

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