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Service Advisor

3 months ago


Valdosta, United States Langdale Honda Full time

**LANGDALE HONDA SERVICE ADVISOR**

Come join the Langdale Honda family today Are you an experienced Customer Service Professional? We have an opportunity for you in our Service Department We provide a positive work environment with competitive pay and hands on training.

**General Expectations**:

- Devote himself/herself to insuring satisfaction to customers.
- Determine management, production and quality requirements by asking questions and listening.
- Oversee technician progress, time management, parts ordering, job completion, and quality control.
- Increase profitability by maximizing sales and minimizing wasted time/effort.
- Monitor the progress of each vehicle throughout day and notify customers frequently.
- Attend company meetings as required.
- Maintain a follow-up system that encourages follow through with assigned projects.
- Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Understand the terminology of the business and keep abreast of technology changes in products and services.
- Know and understand the federal, state and local requirements which govern the company’s business.
- Understand and follow work rules and procedures.
- Participate in performance management.
- Interact well with others and be a positive influence on employee morale.
- Uphold the company’s non-disclosure and confidentiality policies and agreements.
- Work evening, weekend and holiday work hours as required.

**Benefits include**:

- 401K and 401K Matching
- Vacation
- Holidays
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance