Customer Service Representative/receptionist

5 days ago


Mequon, United States Erik of Norway Salon & Spa Full time

Erik of Norway Salon & Spa is looking for a friendly face to add to our family. We currently have a part-time Guest Service Coordinator position available. We are looking for a dependable and professional individual with good customer service skills that can provide our guests with an experience that exceeds their expectations.

**JOB DESCRIPTION**:
You will serve as an integral, valued member and crucial part of our team, creating a positive experience for each guest. Duties include: Greeting each guest when they arrive in a professional and courteous manner, provide guests with superior customer service, booking and confirming appointments, answer incoming phone calls, managing cash/credit/monetary transactions, data entry, stocking inventory, keep the salon waiting area and retail area clean and inviting, and closing the salon for the day.

**QUALIFICATIONS NEEDED**:

- Outgoing, self-motivated and enthusiastic with a professional appearance
- Good work ethic
- Strong guest service skills
- Excellent phone/communication skills
- Articulate and well spoken
- Effective organization skills, able to handle multiple duties simultaneously
- **Available to work evening and Saturday shifts (Wednesday and Thursday 3:00-Close, Every or every other Saturday)**:

- Previous salon/spa experience is preferred but not required.

**BENEFITS**:

- Free/Discounted services
- Product discounts

**Job Type**: Part-time

Pay: $14.00 per hour

Expected hours: 10 - 20 per week

Work setting:

- In-person

Work Location: In person



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