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Regional Loss Prevention Manager

3 months ago

Upland, United States Rebel | Rebel Convenience Stores Full time

**RESPONSIBILITIES**:

- **Manage Daily Operations**: Oversee the daily operations of the regional Loss Prevention Department, including creating schedules and monitoring the performance of Loss Prevention Techs.
- **Develop and Oversee Team**: Develop and oversee the Loss Prevention team to effectively safeguard company assets from losses due to theft or fraud.
- **Video Surveillance**: Supervise the video surveillance program for the assigned area/region.
- **Internal LP Audit Program**: Develop and operate an internal LP audit program for the assigned region/s.
- **Employee Training and Audits**: Utilize employee training and audits to prevent merchandise loss; investigate known losses and coordinate with the police on theft prosecution.
- **Loss Prevention and Safety Assessments**: Complete loss prevention and safety assessments with an emphasis on teaching and coaching, offering solutions within company policy and procedure.
- **Collaboration with Cross-Functional Teams**: Partner with Human Resources, Legal, and Field Leaders to conduct investigations, operational assessments, and create action plans addressing areas of concern.
- **Internal/External Investigations**: Perform internal/external investigations targeting theft/fraud activities, provide recommendations, and facilitate employment recommendations.
- **Hiring and Training**: Hire and train new LP personnel; conduct or participate in interviews and investigations with a goal of reducing/eliminating loss to the Company.
- **Shrink Reduction**: Implement strategies to reduce shrink and controllable losses, ensuring the safety and physical security of stores.
- **Physical Security Controls**: Manage and maintain physical security controls and systems in all assigned locations (CCTV, MPS, Alarms, and EAS systems).
- **Legal Representation**: Represent the company in any business-related legal activities.

**QUALIFICATIONS**:

- Bachelor's/Associates Degree preferred or High School graduate/equivalent; or equivalent combination of experience and education in Security Administration, Law Enforcement, or military background.
- 3-5 years in Loss Prevention.
- 2-3 years of supervisory/leadership experience.
- Knowledge of LP Technology (CCTV, Burglary Alarm Systems, EAS) required.
- Intermediate MS Office (Excel, Word, PowerPoint, and Project) required.
- Ability to work a flexible schedule, including evenings and weekends as necessary.
- Some travel in the assigned area/region will be required.
- Ability to maintain a calm demeanor, especially in sensitive situations.
- Experience in Loss Prevention in increasing levels of leadership.
- Proven record of success in an ever-increasing Loss Prevention role and environment.
- Comprehensive business and technical knowledge and organizational skills.
- Excellent interpersonal communication skills and ability to communicate at all levels of the organization.
- Excellent verbal and written skills.
- Team player with a record of accomplishment of successful collaboration with business managers.
- Ability to conduct investigations on a variety of crimes (felonies to misdemeanors).
- Ability to embrace change and continuous learning.

Pay: $67,000.00 - $95,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

**Education**:

- Bachelor's (required)

**Experience**:

- Retail Loss Prevention: 5 years (preferred)
- Loss Prevention Management: 3 years (required)

**Language**:

- English (required)

Willingness to travel:

- 50% (preferred)

Work Location: In person