Spa Manager

2 weeks ago

Gilbert, United States Citrus Massage Full time

Citrus Massage is an emerging massage brand that people are actually talking about

Built around self-care, kindness, people and community, we’re searching for a purpose-driven, goal-oriented, motivated, compassionate, and energetic person to join our brand as “Spa Manager” at our new location in Gilbert, Arizona.

**Responsibilities include**:

- Oversee daily spa operations
- Build, manage and maintain relationships with Massage Therapists, Estheticians and Front Desk staff
- Become proficient in our software system (MindBody)
- Oversee efficiency of massage schedule (including time off requests/schedule changes)
- Conduct monthly check-in meetings with all staff members, and host group team meetings when needed
- Be point of contact for call outs five days/week (before/after spa hours)
- Host interviews/practicals for potential new hires
- Train/on-board all new hires
- Have direct/tough conversations and implement disciplinary action (including up to termination)
- Create weekly inventory lists
- Run payroll
- Oversee all customer and member relations
- Attend weekly manager meetings with owners

**Qualifications**:

- Management experience required (2-4+ years preferred)
- Bachelor Degree (preferred)
- Ability to lead a team of 20-30 people
- Ability to problem solve, multitask, resolve conflict, and manage time efficiently
- Aptness in goal setting, organization, communication (written and verbal) and punctuality
- Must be good with people and developing positive relationships
- Spa experience (not mandatory, but a plus)

**Benefits**:

- Base salary
- PTO
- Free monthly massage
- Discounted service and product rates (for friends and family too)
- Working within a company that is in hyper-growth mode and takes their culture seriously

Love that we’re about self-care, kindness, people and community?

Love that we operate as a family?

Love that we’re dedicated to helping others rise to their fullest potential?

Love the thought of working for and growing within a company that is respected in their community?

If you said “YES” to all of the above, we invite you to explore the unique and rewarding opportunity of a being a Spa Manager at Citrus Massage

Pay: $38,000.00 - $48,000.00 per year

**Benefits**:

- Employee discount
- Paid time off

Experience level:

- 2 years
- 3 years
- 4 years

Shift:

- 8 hour shift
- Day shift
- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person

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