Produce-floral Manager

1 month ago

Homestead, United States Fresco y Mas Retail Stores Full time

Overview:

- Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a_ _great place to work_, we empower everyone to be their full, authentic selves. Read our_ _Belonging, Inclusion and Diversity Statement here_._

**Mgr, Produce & Floral**

**Job Purpose**

**Job Summary**

Manages the daily operations of produce and floral departments. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.**Key Performance Indicators**

**Department OSAT**
- Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.

**Sales to Purchase %**
- Ensures the department is profitable by forecasting correctly and ordering as needed.

**Production Planning Compliance %**
- Positions the department for strong sales by providing good information into the system to extract the best data out of the system.

**Essential Responsibilities**

**Responsibility**

**% Of Time**

**SERVICE**:

- Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product. Ensures customer requests and special orders are fulfilled.40%**LEADERSHIP**:30%**FINANCIAL**:

- Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes, and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy. Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community.
- 20%**COMPLIANCE/SAFETY**:

- Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.10%**Disclaimer**

Performs other job-related duties as assigned.**Qualifications**

**Required Education**

**Course of Study**

High School / GED**Preferred Education**

**Course of Study**

Bachelor’s degree**Language Requirements**

**Language(s) Required**

**Language(s) Preferred**

English
- Spanish**Relevant Experience**

**Relevant Experience**

**Supervisory Experience**

3 - 6 yrs minimum**Knowledge, Skills & Abilities Required**

Must be 18 years of age

Authorization to work in the United States or the ability to obtain the sa

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