Contact Center Representative

5 days ago

Aston, United States Metro Supply Chain Holdings USA Inc Full time

**J**OIN OUR TEAM**

National Fulfillment Services (NFS) is part of Metro Supply Chain who are a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

We offer an exceptional benefits package including 2 weeks PTO, 8 paid holidays, Life Insurance and Short Term Disability paid on behalf of the company. With our 401k, you are fully vested in the company match after 6 months of employment and can contribute immediately. We also offer supplemental and elective benefits effective the first of the month after 30 days of employment (med/den/vis, Supplemental Life, AD&D, Accident, Critical Illness, Hospital Indemnity and more).

***Main Duties and Responsibilities**:

- Answering communication from consumers with the objective of:

- Creating new orders, providing order information
- Providing product information and answering questions
- Creating RMA’s
- Conducting proactive & timely consumer follow-up
- Acts as the voice of the product to the consumer and the voice of the customer to the company
- Identify how products meet consumer needs and create value for the consumer
- Ensure clear and coherent product messages across all marketing platforms
- Make sure consumers are aware of resources available for learning about products
- Communicates effectively with customers regarding status and details of orders
- Be a goodwill ambassador for the company and our customer wth courteous treatment of all consumers
- Demonstrate respect for the Company’s values daily, maintain and uphold all policies & procedures
- Assumes additional related responsibilities as required
- CC Research, identify and thoroughly understand highest value customer targets

**Requirements**:

- Experience using Microsoft Office (Word, Excel, Outlook)
- Problem solving skills
- Excellent communication skills
- Flexibility
- Previous Customer Service Experience
- Previous Call Center / Contact Center Experience

  • Contact Center Representative

    4 weeks ago

    Aston Mills, United States Metro Supply Chain Holdings USA Inc Full time

    Job DescriptionJob DescriptionNational Fulfillment Services, located in Aston PA is seeking Contact Center Representatives to join our team. Incumbents must have a flexible schedule and ability to work some weekends. Ideal candidates will possess previous Contact/ Call Center experience as well as Customer Service. JOIN OUR TEAM National Fulfillment Services...

  • Contact Center Representative

    2 weeks ago

    Aston Mills, United States Metro Supply Chain Holdings USA Inc Full time

    Job DescriptionJob DescriptionNational Fulfillment Services, located in Aston PA is seeking Contact Center Representatives to join our team. Incumbents must have a flexible schedule and ability to work some weekends. Ideal candidates will possess previous Contact/ Call Center experience as well as Customer Service. We offer an exceptional benefits package...

  • Call Center Representative

    1 month ago

    13536 Aston St, Romulus, United States Impact Health USA Full time

    Call Center RepresentativeDepartment: Customer ServiceReporting Structure: Reports to Call Center SupervisorJob Summary:Impact Health USA is seeking a highly motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional...

  • Patient Services Representative

    4 weeks ago

    Aston, United States Childrens Dental Health Full time

    Overview: Pay: $17.00 - $19.00/ hour Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and...

  • Patient Services Representative

    4 weeks ago

    Aston, United States Chord Specialty Dental Partners Full time

    Pay: $17.00 - $19.00/ hour Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient...

  • Patient Services Representative

    4 weeks ago

    Aston, United States Children’s Dental Health Full time

    Overview:Pay: $17.00 - $19.00/ hourChildren's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient...

  • Patient Services Representative

    4 weeks ago

    Aston, United States Childrens Dental Health Full time

    Overview: Pay: $17.00 - $19.00/ hour Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient...

  • Patient Services Representative

    4 weeks ago

    Aston, United States Childrens Dental Health Full time

    Overview: Pay: $17.00 - $19.00/ hour Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and...

  • Assistant Call Center Manager

    3 weeks ago

    Aston, United States Sun East Federal Credit Union Full time

    **Sun East Federal Credit Union** of **Aston, PA** is seeking an** Assistant Call Center Manager to join our team.** Are you a self-starter with call center experience who is interested in beginning a **rewarding career** **in the financial industry** with a **growing credit union?** Do you share in the credit union philosophy of "people helping people"? If...

  • Business Development Representative

    2 weeks ago

    Aston, United States Pareto Full time

    About our Client:Our client is a leading manufacturer and supplier of elevated paver and decking support systems for rooftop terraces. With a commitment to simplicity and innovation, they tackle complex projects and are a partner of choice for a large customer portfolio.They now have an exciting opportunity to join their well-established company as Business...

  • Business Development Representative

    2 months ago

    Aston, United States Pareto USA Full time

    About our Client:Our client is a leading manufacturer and supplier of elevated paver and decking support systems for rooftop terraces. With a commitment to simplicity and innovation, they tackle complex projects and are a partner of choice for a large customer portfolio.They now have an exciting opportunity to join their well-established company as Business...

  • Business Development Representative

    1 month ago

    Aston, United States Pareto USA Full time

    About our Client:Our client is a leading manufacturer and supplier of elevated paver and decking support systems for rooftop terraces. With a commitment to simplicity and innovation, they tackle complex projects and are a partner of choice for a large customer portfolio.They now have an exciting opportunity to join their well-established company as Business...

  • Business Development Representative

    4 weeks ago

    Aston, United States Pareto USA Full time

    About our Client:Our client is a leading manufacturer and supplier of elevated paver and decking support systems for rooftop terraces. With a commitment to simplicity and innovation, they tackle complex projects and are a partner of choice for a large customer portfolio.They now have an exciting opportunity to join their well-established company as Business...

  • Business Development Representative

    4 weeks ago

    Aston, United States Pareto USA Full time

    About our Client:Our client is a leading manufacturer and supplier of elevated paver and decking support systems for rooftop terraces. With a commitment to simplicity and innovation, they tackle complex projects and are a partner of choice for a large customer portfolio.They now have an exciting opportunity to join their well-established company as Business...

  • Customer Service Rep

    2 weeks ago

    Aston, United States Radius Global Solutions LLC Full time

    We’re Hiring for a Well-Known Local Utility Company for Call Center Representatives **Work from Home opportunity but you MUST LIVE within the state of Pennsylvania!** Excellent Schedule! Excellent Promotional Opportunities **Training Hrs**: 3 weeks of paid training Monday - Friday 8am to 5pm! Schedules after training are Monday - Friday 8am to 5pm (3...

  • Appointment Setter

    1 week ago

    Aston, United States Home Smart Industries Full time

    Overview: **HomeSmart Industries** is hiring immediately for **Appointment Setters** to join our inside sales team in** Aston, PA** with **uncapped bonuses to earn upwards of $65,000/yr+**. If you are dedicated and hardworking and you are looking for a career sales opportunity where you can grow and be developed, don't wait! You don't want to miss out on...

  • Stage Manager

    1 month ago

    Aston, United States SUN CENTER STUDIOS CORP Full time

    Job DescriptionJob DescriptionEmployees should expect to perform any of the following duties as requested by supervisor. This position reports to the Operations Manager.ESSENTIAL DUTIES AND RESPONSIBILITIES:Core duties and responsibilities include the following. Other duties may be assigned as needed.Acts as on-site representative to clients on behalf of...

  • Stage Manager

    4 weeks ago

    Aston, United States SUN CENTER STUDIOS CORP Full time

    Job DescriptionJob DescriptionEmployees should expect to perform any of the following duties as requested by supervisor. This position reports to the Operations Manager.ESSENTIAL DUTIES AND RESPONSIBILITIES:Core duties and responsibilities include the following. Other duties may be assigned as needed.Acts as on-site representative to clients on behalf of...

  • Patient Services Representative

    4 weeks ago

    Aston, PA, United States Children’s Dental Health Full time

    Overview:Pay: $17.00 - $19.00/ hourChildren's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient...

  • Teachers at Aston KinderCare

    23 hours ago

    Aston, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...