Receptionist

2 months ago


Elgin, United States Aliya Health Group Full time

RECEPTIONIST / Full Time / Monday - Friday

JOB PURPOSE: The Receptionist is often the first contact for patients entering treatment at our facility and liaison between families, referral sources, friends and community resources during the patient’s treatment stay.

REPORTS TO: Office Manager

DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

- Answer and direct phone calls in a polite and friendly manner
- Welcome visitors in a warm and friendly manner, and answer any questions visitors have
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Maintain visitor log and COVID screening log
- Receive deliveries; sort and distribute incoming mail
- Take inventory of supplies and restock as needed
- Scan documents into the EHR (Electronic Health Record)
- Other duties as assigned

QUALIFICATIONS AND SKILLS:

- High school diploma or general education degree (GED) required
- 2-3 years of relevant experience in an office environment
- Proficient in Microsoft Office - ability to create and maintain spreadsheets; ability to navigate Electronic Health Record and patient charts
- Able to type 35 wpm minimum
- Strong phone skills
- Demonstrated ability to read, write, and speak English
- Ability to maintain calm in fast paced and intense situations
- Comfortable multi-tasking and prioritizing tasks without guidance
- Excellent interpersonal skills
- Punctual with strong attendance history


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