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Warranty Administrator
4 months ago
**_Are you an organized individual? Do you pay incredible attention to detail? Do you have prior experience working in an automotive dealership? _**
**_If you answered yes, we want to talk to you _**
The Warranty Administrator oversees all activities concerned with warranty processing and promptly submits manufacturer and after-market warranty claims and the resulting collection of all warranty revenues.
**_ Prior Experience processing Automotive Warranty Claims a huge plus_**
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business, we consider each employee and extension of the Mossy family. We promise to deliver the same award-winning service and value that our community has come to expect from our dealership through the years.
Employees in this position will be paid a base hourly wage ranging from $19.50/hr to $25.50/hr, plus commissions based on individual performance.
**Benefits**
- Medical, Dental & Vision
- Group Insurance Plans & Discounts
- 401K Retirement Savings Plan
- Paid Vacation and Holidays
- Disability Insurance
- LAP (Life Assistance Program)
- Basic Life, Dependent & Accident Insurance
- Growth Opportunities
- Paid Training
- Employee Purchase Incentives
**Responsibilities**
- Oversee all activities concerned with warranty processing
- Submit claims of manufacturer warranty and aftermarket warranty
- Service contract claim submission and follow up.
- Maintain receivables schedules.
- Work closely with a team of technicians, service writers, and supervisors
- Learning, understanding all current manufacturer and aftermarket warranty policies and procedures.
- Establishing and maintaining productive relationship with the manufacturers designated warranty representatives.
- Reviewing every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies & procedures
- Monitoring the use of special warranty programs for diagnosis time, straight time repairs, etc for abuse by service, sales and/or technical staff
- Flagging the appropriate technicians for hours earned on the operation they perform.
- Determining and entering the applicable labor operation codes, failure codes and/or other administrative data required
- Maintaining a record of all claims submitted, returned/rejected or paid and their current status.
**Qualifications**
- Knowledge and understand of automotive warranty and policy procedures.
- Detail-oriented with ability to read and comprehend instructions and information.
- Ability to work well with others and be part of a team.
- Proficiency Microsoft Office, ten-key and able to read vendor catalogs.
- General accounting knowledge preferred.
- Ability to communicate effectively, orally and in writing.
- Valid CA driver's license & good driving record.
- Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility._
