Program Manager

4 weeks ago


Chelmsford, United States Schleifring North America LLC Full time

**Name of the Job**:
PROGRAM MANAGER
- **Reports to**:Director Business Unit America
- **Summary**:
The program engineer is responsible for the sales process with customers as well as the point of contact after the contract has been signed. The program engineer manages new sales leads through business directories and client referrals.
- **Responsibilities**:

- Review, maintain and accept customer documentation/requirements, including POs, government issued documents, contracts, etc.
- Maintain strong relationship with customers.
- Issue quotes and maintain quoting history.
- Issue shop order acknowledgments
- Provide professional and courteous customer service.
- Maintain current filing system on company accounts and prepare required reports.
- Maintain shop orders in the ERP system.
- Review customer Scorecards for accuracy and prepare reports for Management Review based on Scorecards.
- Tracks and maintains all compliance for sales (i.e.; ITAR registration, SAM registration, etc.)
- Processing of customer projects in collaboration with design and engineering
Development department
- Processing quotation process including pre
- and post-costing
- Clarification of the specification with the customer
- Acquisition of new customers / new projects
- Written and personal communication with the customer
- Market Analysis / Forecasts
- Order processing internally
- Fair activities (planning, implementation, post-processing)
- **Qualifications and Skills**:

- Technical engineering studies
- Business expertise
- Intercultural competence
- Knowledge about company structures and processes

**Expected Salary**:$77,000 - $93,000


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