Water Resource Manager

2 weeks ago

Rancho Santa Margarita, United States PARK WEST Full time

Role and Responsibilities
- Responsible for the creation, management, and training of the Irrigation Specialists, Water Manager, and Irrigation Technicians
- Work closely with Branch Manager, Director of Field Operations, Account Manager, and Irrigation Technicians to achieve Branch irrigation penetration and gross margin goals
- Responsible for training Irrigation Technicians, Account Managers, and Account Managers on Irrigation Billing Processes including Irrigation Billing Templates, Field Work Order PMI Forms, etc.
- Ensure that detailed irrigation evaluations on new jobs are completed within 90 days
- Meet with Branch Managers, Account Managers, and Enhancement Managers as necessary to develop strategies, procedures, or policies that will generate revenue, increase efficiency, and/or increase our overall quality of services
- Identify properties with potential irrigation projects
- Inspect, build scope, propose, and execute
- Provide knowledge, training, and resources to all Irrigation Specialists, Water Managers, and Irrigation Technicians regarding quality of work, production standards, and expectations
- Responsible for irrigation material selection and procurement for the Maintenance Company
- Responsible for irrigation tool selection and procurement for the Maintenance Company
- Work with Branches and assist in the activation/creation of new smart controller accounts, training of staff on new accounts, and resolving IT-related issues
- Ensure staff are utilizing the smart controller’s features to ensure optimum programming efficiency and appropriate landscape health
- Define required tools, materials, and equipment at branch, specialist, and technician levels - Develop irrigation vehicle layout including material stock levels and manage inventories quarterly to confirm compliance
- Negotiate pricing on special projects via rebates, bulk procurement, specials or other opportunities
- Work with Branch Managers on identifying properties with irrigation concerns, issues, water penalties, mismanaged programming, or other concerns
- Rectify with Irrigation Specialists, Water Managers, and Irrigation Technicians as needed
- Participate in new product demos and provide quality feedback and recommendations to the company
- Provide industry-related news such as water provider updates, rebates, rate increases, and other pertinent news to appropriate staff
- Monitor and update Irrigation Billing Template forms related to new products and pricing changes when needed
- Develop and manage procedures to have oversight and access to all smart controller accounts, including admin rights and the removal and addition of staff access
- Develop and revise, as necessary, all irrigation forms including PMI Form, Assessment Form and evaluation formats
- Train and manage all Irrigation Specialists and Water Managers to identify, propose and execute high-level irrigation projects while under the Company’s codes of conduct and expected revenue and profit margins
- Actively involved with onboarding and training of new employees for the maintenance company
- Identify irrigation material issues and defects and provide concerns to appropriate staff to minimize impact on the Company
- Develop and maintain close relationships with manufacturers regarding training opportunities, new product demos, and other irrigation opportunities
- Develop and maintain close relationships with industry contacts such as water provider personnel, Health department, other client vendors
- Maintain high-level relationships with Irrigation Associations, the California Landscape Contractors Association, and other industry-related organizations
- Identify and assist employees with special certifications, licenses, classes, or other opportunities that are either required (Maxicom/4S) or will promote water management services and central control knowledge
- Assist in writing articles, attending events, and committee involvement for industry trade organizations
- Instruct internal training programs, as requested, with the assistance of the Irrigation Training and Development Manager

Qualifications/Skills
- Maintain quality relationships with industry partners including associations, manufacturers, distributors, and clients
- Maintain quality relationships with water providers, wholesalers, representatives, and board members of each
- Pursue industry training beyond irrigation and water management
- Always maintain the following certifications: Recycled Water Site Supervisor, Certified Landscape Irrigation Auditor, Certified Irrigation Contractor, Qualified Water Efficient Landscaper and others as determined by their supervisor

The Water Resource Manager is a leadership position responsible for all aspects of the Irrigation and Water Management operations to ensure customer satisfaction, employee training and profitability. They will develop, train, coach, motivate and mentor a high-performance team to meet Company goals.

Pay: $125,000.00 - $150,000.

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