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Assistant Property Manager

4 months ago

Austin, United States Emerge Living Llc Full time

**About Emerge**:
Emerge is a trusted multi-family Property Management firm that operates A, B, C and new development apartment communities in Texas and Florida. We’re a dedicated firm that strives to deliver exceptional value to our partners, properties, and our residents.

**Job Summary**:
We are currently looking to hire a highly motivated and experienced Assistant Property Manager to join our Emerge team. The role of an **Assistant Property Manager** supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community by collecting rent, fees, and other payments daily. The **Assistant Property Manager** is also responsible for completing accounting and bookkeeping tasks, processing invoices for payment, preparing monthly close-out and financial reports, and recording, tracking, and reporting on all financial workings of the community.

**Essential Duties and Responsibilities**:

- Complete the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments.
- Prepare and reconcile daily bank deposits.
- Review resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
- Follows the company’s established procedures related to evictions by following proper notice requirements and representing the community as required in court hearings and eviction proceedings.
- Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Act as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with company policies, procedures, and business practices.
- Assist in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
- Perform marketing and leasing functions to maintain budgeted or greater occupancy for the property.
- Implement effective resident retention programs, such as move-in and service follow up.

**Required Skills/Qualifications**
- Proven work experience as an assistant property manager.
- Full understanding of property management and its financial aspects.
- In-depth knowledge of all rules and regulations surrounding property management.
- Competency in MS Office and relevant databases and software.
- Customer focus and bottom-line orientation.
- Interpersonal savvy with strong communication and presentation skills.
- Well organized with excellent time management skills.

**Preferred Skills/Qualifications**
- Experience with property management software (RealPage, Yardi, Resman, etc.)
- 1-2 years’ experience as an Assistant Property Manager
- Strong initiative and customer service orientation
- Proficiency with MS Office Suite including Word and Excel
- Experience with leasing operations as well as multifamily property marketing.

**What We Have to Offer**:

- Medical, Dental, Vision, Disability and Life Insurance
- Employee Wealth Program
- 401K Plan
- Generous PTO
- Growth Opportunities