CRM Manager

2 months ago


New York, United States Fandom Full time

**About this Role**:
This is an individual contributor role and will report directly to the Director, CRM.

**You Will...**:

- Collaborate closely with cross-functional teams, including product, content, and analytics, to ensure alignment of CRM initiatives with overall business objectives.
- Work with the sales team to identify opportunities and strategies for monetizing newsletters through sponsorships, partnerships, and advertising placements.
- Continuously analyze campaign performance metrics, including open rates, click-through rates, conversion rates, and revenue attribution, to optimize campaign effectiveness and ROI.
- Monitor deliverability and inbox placement rates, identify and troubleshoot deliverability issues, and maintain a clean and engaged subscriber list.
- Work closely with the data analytics team to leverage customer data and insights for audience segmentation, personalization, and predictive modeling.

**You Have...**:

- Bachelor's degree in Marketing, Communications, or related field.
- Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions.
- Excellent communication and copywriting skills, with the ability to craft compelling and effective messaging that resonates with target audiences.
- Self-motivated team player with a proactive mindset, capable of managing multiple projects simultaneously and meeting deadlines in a fast-paced environment.

**Bonus Points...**:

- Passion for pop culture, entertainment, and fandom communities is a plus.
- Experience with programmatic advertising partners a plus

**Benefits & Perks**:

- Salary Range = ($78K-130K)
- Vibrant team culture
- Comprehensive Medical, Dental, Vision
- Training (unlimited Udemy + more)
- Flexible working hours and time off
- Equity & Retirement Programs including 401K match
- Paid Parental Leave
- International work environment with start-up culture

**About Fandom**:
**Fandom is an equal opportunity employer. Fandom values diversity, and all employment decisions are made on the basis of job requirements and individual qualifications.**

**#LI-CG1


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