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Assistant Case Manager

2 months ago

Phoenix, United States State of Arizona Full time

DEPARTMENT OF CHILD SAFETY
- The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect._

**Assistant Case Manager (Case Aide) ‐Welcome Center**

Job Location:
Phoenix, AZ

Posting Details:
**Salary**: 38,598.5600/18.5570 hrly
Grade: 14
Closing Date: 7/1/2024
Work Schedule: Sunday to Thursday 8 a.m. - 5 p.m.

WHO ARE WE?

At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

Becoming an Assistant Case Manager (Case Aide) at DCS can be a life-changing event If you have a passion to work with children and families, DCS is the place for you.
Together we can make a difference through service

WHAT DOES AN ASSISTANT CASE MANAGER(CASE AIDE) WELCOME CENTER DO?

An Assistant Case Manager (Case Aide) at the Welcome Center works in collaboration with the case management team to provide supervision and care to children. A day in the life of a DCS Assistant Case Manager (Case Aide) can look like:

- Provides a variety services to children
- Transports children to their respective placement
- Provides Case Assistance to participants involved in child safety services
- Engages, observes and interacts with children (examples: lice treatments, changing diapers, potty training, bathing, comforting).
- Provides trauma informed care to children
- Performs housekeeping functions (examples: laundry, cleaning dishes, preparing meals, general cleaning).
- Participates in professional meetings and delivers goods as requested
- Entering case notes

WHAT KNOWLEDGE, SKILLS AND ABILITIES ARE HELPFUL?

Knowledge of:

- Current state, federal and district laws and policies regarding child welfare services
- Resources available in the community that may be utilized on behalf of clients
- Policies, procedures and practices of court Foster Care Review Board with regards to cases involving custody and placement of children
- Developmental and behavioral problems of children
- Cultural environment and community influences on the behavior and development of individuals
- Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams)

Skill in:

- Eliciting and gathering information
- General clerical functions such as, data entry and filling
- De-escalating situations
- Verbal and written communication
- Time management and multi-tasking

Ability to:

- Organize data in a logical and coherent manner
- Prepare written reports in a prescribed format
- Establish and maintain effective working relationships
- Learn and adhere to regulations
- Actively listen

WHAT IS REQUIRED TO BE AN ASSISTANT CASE MANAGER(CASE AIDE) WELCOME CENTER?
- High school diploma or GED
- Valid driver’s license.
- Level one Fingerprint Clearance card - Arizona.

_If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: _Driver’s License Requirements._

THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS WE OFFER:
As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting
Benefits include:

- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:

- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans.

Bi-Lingual Stipend
In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page

RETIREMENT:
All DCS positions participate in the Arizona State Retirement System (ASRS).
- Enrollment eligibility becomes effective after 27 weeks of stat

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