Administrative Assistant with Strong Soft-sales
3 weeks ago
Job description
Are you detail-oriented, organized, and thrive in a structured environment? Look no further - our cutting-edge healthcare specialty practice in midtown Manhattan is seeking a dynamic individual to join us in a career-track position that offers a blend of administrative support, customer service, and soft sales techniques.
**Key Responsibilities**:
- Provide outstanding customer service by assisting clients with inquiries, resolving issues, and ensuring their needs are promptly met.
- Educate clients about our range of services, guiding them to solutions that best suit their preferences.
- Utilize soft sales techniques to promote relevant services and upgrades, enhancing the client experience.
**Qualifications**:
- Good to excellent critical thinking skills.
- A bachelor's degree is highly preferred.
- Excellent computer skills, particularly in typing.
- Keen attention to detail.
- Proactive attitude with a focus on creating positive experiences for others.
- Prior administrative experience required; healthcare experience not necessary as extensive training will be provided.
- Excellent communication skills, both verbal and written, with a knack for building rapport and trust with clients.
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
- Sales skills are essential for success in this role, but we emphasize a consultative approach over aggressive tactics.
- Empathy, patience, and a customer-centric mindset are crucial for understanding and addressing client needs.
**About Us**:
EOI-NYC is a distinguished private healthcare practice in New York City, treating nearly a thousand new patients annually since our inception in 2002. We prioritize patient care above all else, earning us a reputation as one of the city's most trusted specialty practices.
Joining our team means immediate exposure to patients and referring doctors, fostering opportunities to build meaningful relationships. We offer a comprehensive benefits package, including healthcare, retirement plans, and two weeks of paid time off for new employees, along with mentorship opportunities and professional development courses.
At EOI-NYC, we operate on a foundation of trust, ensuring our patients receive the best possible care and our staff enjoys a supportive and enriching workplace environment.
Pay: $18.00 - $27.00 per hour
Expected hours: 40 - 45 per week
**Benefits**:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to Relocate:
- New York, NY 10036: Relocate before starting work (required)
Work Location: In person
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