Global Real Estate: Program Office Head

3 weeks ago

New York, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Global Real Estate (GRE) is seeking an experienced executive to lead the evolution of best practices in GRE and oversee how GRE manages programs, with the goal of increasing the frequency of on-time and on-budget project delivery. The executive will focus on driving continuous process improvement efforts, ensure best practices are syndicated, and serve as a partner to GRE Leadership and functional/regional SMEs.

As the Global Real Estate - Program Office Head you will be accountable for developing and syndicating best practices in real estate program management across GRE global portfolio and providing oversight on implementation of GRE high priority process improvement efforts.

**Job responsibilities**
- Lead continuous process improvement efforts in GRE by implementing major initiatives in key focus areas
- Publish and syndicate updated roles & responsibilities and establish KPIs/SLAs for all roles and validate staffing ratios for functions globally
- Conduct regional and functional trainings and offsites for program management meeting effectiveness
- Conduct bi-monthly reviews with GRE program managers to ensure best practice uptake
- Publish updated client guidelines and conduct client trainings
- Manage scope form requirements and process for project definition
- Consolidate all firmwide standards in a centralize repository and ensure program manager syndication
- Run KPIs/SLAs review meetings with senior leadership and oversee reporting for improvements
- Partner with GRE Leadership to prioritize roadmap for additional program management improvements and conduct ongoing trainings as necessary
- Support functional and regional SMEs with problem solving and resource gathering for key initiatives
- Long term, oversee GRE Program Managers (dotted line reporting) in their roles as end-to-end accountable owners of project execution

**Required qualifications, capabilities and skills**
- 10+ years of experience working as a program owner and/or program management leader
- 5+ years experience managing co-located and global teams
- Experience in a Large-Scale Organization -** **Ability to lead and implement best practices and process improvements across the entire GRE organization, driving consensus across GRE matrix
- Experience in large-scale implementation and change management preferred, especially managing diverse stakeholders
- Ability to communicate effectively with stakeholders and influence/present at all levels to senior audience in a concise, informative, and timely manner

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Real Estate (GRE) is organized to efficiently provide global functional expertise with l

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