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Front Desk Associate

4 months ago

Shenandoah, United States Thind Management Full time

Job Summary:
**Duties**:

- Greet guests upon arrival and provide them with information about services and amenities
- Check guests in and out efficiently while ensuring all necessary information is accurately recorded
- Handle guest inquiries and resolve any issues promptly and professionally
- Manage reservations and update availability in the system
- Assist with coordinating guest requests and services to ensure customer satisfaction
- Operate the phone system to handle incoming calls and redirect them as necessary

**Experience**:

- Previous experience in hotel, resort, or hospitality industry
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of front desk operations, guest services, and phone systems

This position offers an opportunity to work in a dynamic hospitality environment where customer service excellence is paramount. If you are passionate about providing top-notch service to guests and enjoy working in a fast-paced setting, we would love to hear from you.

Pay: $13.00 - $14.00 per hour

Expected hours: 32 - 40 per week

Schedule:

- 8 hour shift
- Evening shift
- Night shift

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Ability to Commute:

- Shenandoah, TX 77385 (required)

Ability to Relocate:

- Shenandoah, TX 77385: Relocate before starting work (required)

Work Location: In person