Training and Education Specialist Iv

2 weeks ago

Newark, United States State of Delaware Full time

**Introduction**:
**Make a Difference with DHSS**

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

**Summary Statement**:
This position is responsible for planning, developing, and implementing strategic policy at a division level regarding training/education/organizational development. This position is also responsible for overseeing and monitoring the work of other positions within the unit. This position also researches, develops and implements trainings online and in the classroom to ensure that program goals and current operations are in compliance with department and Federal/State rules, regulations, policies and procedures. This position also develops, defends and monitors budgets, grants and contracts within the unit, establishes training priorities in coordination with the operations team, and has regular contact internal and external partners to provide technical guidance, direct and instruction for training as well as the specific training for the Division regarding all 5 programs (FB, MA, POC, GA and TANF).

**Essential Functions**:
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.
- Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities.
- Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources.
- Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices.
- Coaches others and provides feedback that fosters learning, understanding or improved performance.
- Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges.
- Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.
- Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources.
- Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation.
- Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).
- Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.
- May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.
- May operate and maintain training facilities such as visitor or education centers.
- May participate in reviewing, testing, and making recommendations on applicable technology.

**Job Requirements**:
**JOB REQUIREMENTS for Training and Education Specialist IV**
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

- Three years’ experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
- Two years’ experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
- Two years’ experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.
- Coursework, training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.

**Conditions of Hire**:
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the f

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