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Judicial Case Manager Supervisor

3 months ago

Dover, United States State of Delaware Full time

**Introduction**:
Family Court’s mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public’s trust and confidence in an independent and accountable judiciary.

We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect. We strive to have the same environment for our staff and value a diverse workforce.

We offer career opportunities that make a difference in people’s lives every day. Come join our team where our goal is to operate Family Court through great staff across the state (or statewide).

**Summary Statement**:
This position directly supervises a unit of several Judicial Case Managers that support all Commissioners in Kent County Family Court and reports directly to the Director of Operations. The incumbent must be able to oversee the duties assigned to the unit while managing a very demanding, fast-paced work area. The position requires the incumbent to have the ability to perform a vast array of court-related responsibilities and be able to use various case management systems used by the Court such as FAMIS, CMS/JIC, and DELJIS.

**Essential Functions**:
This is the first line supervisor of a unit of Judicial Case Managers.

**JUDICIAL CASE MANAGER SUPERVISOR**
- Incumbents are thoroughly versed in the operations of the court and associated functions in other courts.
- The elements of supervision include planning, assigning, reviewing and evaluating performance, training and recommending hire, termination, and discipline. Supervision also includes responsibility for providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals and resolving informal grievances.
- Coordinates case activities with other internal and external departments, agencies and courts/units.
- Provides input in the development of policies and procedures in conjunction with other department/unit managers to ensure compliance with overall court objectives and goals.
- Confers with judges/commissioners/administrators on matters affecting the day-to-day management of the court's caseload.
- Evaluates operations, develops and implements recommendations for area of specialization/function.
- Regular contacts are with judges, commissioners, attorneys, litigants, law enforcement agencies and other legal agencies for purpose of ensuring cases are processes expeditiously and legally.

**Job Requirements**:
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

- Three years experience in legal case flow management which includes managing cases as they move through the legal process.
- Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
- Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
- Six months experience in narrative report writing.
- Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

**Conditions of Hire**:
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

**Benefits**:
**Selection Process**:
**Accommodations**:
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.