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Printing Services Assistant
2 weeks ago
**Duties**:
**WHAT IS THE TAXPAYER SERVICES **DIVISION?**
Vacancies will be filled in the following specialty areas**:Taxpayer Services -Customer Assistance, Relationship and Education. TS, CARE, PROCESSING GROUP 1.**
The following are the duties of this position at the full working level.
- Processes incoming and outbound mail. Duties include loading and unloading mail, opening, extracting and
sorting incoming mail; sorting, tagging, labeling and stacking outbound mail. Operates mail equipment such
as automated mail opener, scales, scanners, mail meters, tabber, and strapper.
- Operates, monitors and adjusts various fulfillment equipment including automated stock carousels, inkjet printers, folders and inserters, automatic counters, printers and bursters.
- Operates multiple electronic printing systems to produce a variety of documents and other IRS related material; selects appropriate system to complete a job according to specifications in the most efficient and cost effective manner. Prints on-demand products and fills on-demand orders.
- As assigned, sets up machines for operation, making routine adjustments. Interprets system diagnostics and
other messages for setup, trouble shooting and correction of system problems.
- Performs daily and weekly maintenance and cleaning following operating manuals, manufacturer recommendations, and established procedures. Uses technical guides and specialized equipment to trouble shoot and correct system problems and make minor repairs.
- Fills orders from a computerized picking ticket, a paper label or list, or an electronic device or screen; selecting and assembling appropriate containers from among different boxes, tubes, mailers, and envelopes; using picking containers when directed; picking the correct requested products in accurate quantities; selecting the correct revision products; selecting the correctly coded product for Distribution Program orders; adding related products as directed; placing products in the container correctly; adding appropriate dunnage material; transporting completed orders for packing; packing completed orders as assigned. In addition to orders for federal products, some orders may contain state products. Prepares orders for delivery following appropriate priority code. May "cluster pick" several orders simultaneously following established procedures.
**Requirements**:
**Conditions of Employment**:
- Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; _Unexpired _U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be **unexpired** **original **or certified copies**.**:
**Qualifications**:
- Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
- You must meet the following requirements by the closing date of this announcement:
- **OR**
**EDUCATION**:You may substitute education for specialized experience as follows: A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.
- **OR**
**COMBINATION OF EXPERIENCE AND EDUCATION**: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
- **AND**
**TIME AFTER COMPETITIVE APPOINTMENT**: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
- For more information on qualifications please refer to OPM's Qualifications Standards.
**Education**:
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an acc
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