Staff Services Analyst

1 week ago

Yolo County CA, United States State Teachers' Retirement System Full time

The CalSTRS Employer Services Division is seeking a motivated individual to work as a Staff Services Analyst on the Employer Help Team.
- The Employer Services (ES) Division is the primary communication interface with the plan’s participating employers. It is also the custodian of the members’ accounts from election to benefit/termination status. Over a million contribution lines are submitted monthly from participating employers and ES staff ensures the timeliness and accuracy of the contribution data.
- The Employer Help (EH) unit within the ES Division is the area of the organization that provides consultative service and assistance to employers of K-12 and community college educators relating to the reporting of contribution data and troubleshooting file submission issues. The goal of Employer Help is to ensure employer reporting is accurate and timely.
- Under the supervision of the Pension Program Manager I (PPM I) the Staff Services Analyst (SSA) is responsible for membership and contribution data analysis; reporting adjustments and clarification of employer approved annotations to ensure data is transmitted accurately and timely and in accordance with the Education Code. In-state travel may be required to assist in employer training.
- Ability and desire to show initiative with completing tasks
- Demonstrated experience handling multiple priorities simultaneously
- Ability to communicate effectively, both orally and in writing, with all levels of staff and management
- Demonstrated ability to analyze and solve complex problems, draw logical conclusions, and complete staff work
- Strong commitment to delivering quality service and providing options to customers with diplomacy
- Knowledge of or ability to collect, track, and report data
- Reliable and excellent attendance

Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

**Telework Information**:We offer a hybrid approach including in-office and remote work solutions with staff working on-site 2 days per week at our Headquarters in West Sacramento.

You will find additional information about the job in the **Duty Statement**.

Working Conditions
- This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.
- Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES ANALYST

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-433197
- **Position #(s)**:

- 815-430-5157-003
- **Working Title**:
**Employer Help Analyst**

**Classification**:

- STAFF SERVICES ANALYST
$3,640.00 - $4,561.00 A
$3,941.00 - $4,933.00 B
$4,726.00 - $5,916.00 C
- **# of Positions**:

- 1
- **Work Location**:

- Yolo County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

**CalSTRS: Securing the financial future and sustaining the trust of California’s educators**

CalSTRS is the largest educator-only pension fund in the world, providing retirement, disability and survivor benefits to California's more than 1 million public school educators and their families. Named as one of the best places to work in money management eight times by Pensions & Investments magazine, we are a world-class financial services institution with a commitment to sustainability and wellness.

Our two U.S. Green Building LEED Platinum-certified headquarters buildings in West Sacramento, California, feature sustainable construction, abundant natural lighting, an organic garden, sustainable beekeeping and ergonomic functionally designed workspaces. We offer a variety of on-site amenities to our team members, including two full-service cafés, two free fitness centers, a bicycle rental library and a child care center with a covered playground. Team members enjoy walks along the Sacramento River and nearby seasonal farmers markets.

In addition to our state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing training, learning and development opportunities. We offer competitive benefits, flexible work hours and hybrid work options. We are committed to creating a workplace where our team members thrive.

Special Requirements

**Statement of Qualifications**
- Describe in detail your experience reviewing written materials for completeness, consistency, and accuracy.

**Exam**
- This position requires a current** Staff Services Analyst **Exam. If you need to take the exam or if your score has expired, **click here** to gain list eligibility.
- **Background Investigation**

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a _Personal History Statement_ and fingerprinting through the Department of Ju

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