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Beauty Expert

2 months ago

Houston, United States Mayvenn Full time

**Who We Are**

Mayvenn is a leading tech-based beauty product and service platform specializing in high-quality hair extensions. Based in Oakland, CA, we are the premier nationwide online-to-offline salon services brand. Mayvenn is partnering with Walmart to launch our first retail experience location, which has the opportunity to expand nationwide.

**The Opportunity**

As a Mayvenn Beauty Expert, you’ll be the first point of contact for our guests and will set and exceed their expectations for their end-to-end Mayvenn experience. As the initial face of the Mayvenn brand, you’ll have the opportunity to put your passion for beauty on full display while ensuring everything in the store is clean, organized, fully stocked, and ready to wow our guests. You will provide friendly and knowable hair and salon services advice, as well in-store consultations for customers.

We are currently hiring for the following location**:2727 Dunvale Rd, Houston, TX 77063**

**What You’ll Do**
- Promptly acknowledge and warmly greet each guest entering the store
- Offer friendly and knowledgeable customer consultations; determine each guest’s needs and answer questions concerning products and services
- Recommend complementary products and/or services based on guest interests or items already selected for purchase, Inform guests of current promotions, events, and services offered within the store
- Serve multiple guests at one time while maintaining composure during busy or peak selling times
- Help spread brand awareness and help drive customers to our store. This may require you to distribute marketing materials in Walmart.
- Accurately handle sales, refunds, and exchanges and educating customers on our Mayvenn 30-Day Guarantee policy
- Set up advertising displays and/or arrange merchandise to highlight sales and promotional events
- Ensure the store is replenished throughout the day
- Maintain a professional and clear display of merchandise (may require light styling, combing/brushing the hair, and swapping out merchandise based on managers discretion)
- Stay informed regarding new or existing products (e.g., their benefits and tips and tricks) to better serve guests
- Opportunity to earn commission by providing in store services (ie: lace customization, adding additional headband etc). Skills test required.

**We’d love to hear from you if**
- You have a High School Diploma or equivalent
- You have 2+ years of sales and retail experience working in a sales-oriented business
- Have reliable transportation and have no attendance issues
- You’re passionate about helping people look and feel their best
- You truly have a passion for beauty
- You are customer service centered - you possess an innate desire to deliver a best-in-class experience to clients
- You have strong attention to detail
- You demonstrate strong written and verbal communication skills
- You listen effectively and show respect for others’ opinions
- You demonstrate the core values of authenticity and respect
- You’re flexible on working weekends and holidays

**Bonus points if you**
- Have previous hair knowledge and/or training
- Have beauty industry experience
- Are bilingual (Spanish speaker preferred)
- Have “Street Team” marketing experience

**PHYSICAL DEMANDS**

The physical demands described here are typical of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, talk, bend, stoop, and hear. The employee must regularly lift and/or move up to 25 pounds.

**WORK ENVIRONMENT**:The work environment characteristics described here are typical encounters an employee may face while performing the essential functions of this job.

**Why You’ll Love Working Here**

We’re constantly building new products and services to revolutionize the beauty industry, and we are looking for people who are ready to make an impact every day. There are a wide variety of opportunities within our company, from finding the best way to purchase hair extensions to increasing the value of a stylist.

The current team, although small, comes from various backgrounds and is extremely collaborative. We have an amazing culture; we genuinely care about the customer and about finding impactful ways to empower our customers. We love coming to work every day and solving the most pressing problems.

In addition to offering ownership and achievement in your work, we offer competitive pay and benefits.
- Pay range $15-$16/hourly
- Employee discount on Mayvenn products
- 401(k) with company match
- Flexible Spending Account and Commuter Spending Account
- Paid sick leave
- Paid holidays

**Job Type**: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 20 - 28 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Employ

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