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Full Time Shift Leader

3 months ago

Cerritos, United States Pressed Full time

About Pressed

Job Purpose

Key Responsibilities
- Drive company sales growth and profitability through customer centric selling, teamwork, superior product knowledge, and an impeccable customer experience.
- Lead the selling process to ensure goals are met during shifts for all employees.
- Ability to foster a customer focused selling culture. Models the service & sales experience.
- Provide individual & team performance feedback and recommendations to managers.
- Coach and elevate team performance in the moment to maximize team selling potential. Set clear goals and expectations with all associates on every shift.
- Support onboarding of new employees and continued training of selling team.
- Be a brand ambassador; support community engagement, and local store marketing partnerships to increase brand visibility.
- Support order and inventory processes where applicable.
- Freeze stores: cutting, preparing, and serving product. Clean equipment and following proper food handling procedures.
- Heat stores: preparing hot beverages, following proper food handling procedures, and cleaning equipment.
- Effective management of third-party vendors.
- Enroll all customers in our Loyalty Program.
- Active & engaged product sampling throughout all day parts.
- Share customer feedback with store manager regarding product requests, concerns, and suggestions.
- Perform opening and closing duties including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive when assigned as manager on duty. Maintain store appearance and cleanliness standards.
- Leads by example - reinforces company policy and ensures a safe & respectful work environment for all members.
- Utilize POS and related computer systems to ensure efficiency
- Other job-related duties as requested.
- Maintain sales floor coverage and follow posted schedules.
- Other job-related duties as requested.

**Requirements**:

- Passion, knowledge, interest in health, fitness, and/or wellness.
- Ability to build customer relationships and deliver exceptional service.
- Possess a relentless ability to achieve results.
- Ability to quickly adapt & embrace new procedures, processes, and shifts to priorities.
- Proven success in achieving goals through customer centric selling.
- Excellent team player with ability to lead & work independently.
- Strong verbal & written communication skills with a proficiency in English.
- Keen understanding of sales principles and customer service practices.
- Previous retail, restaurant, or hospitality leadership experience preferred. Previous cash-handling and POS experience.
- Ability to move and/or lift up to 50 pounds.
- Must have a valid California Food Handler Card, or applicable state required certification.
- Hours vary Monday - Sunday, days, evenings, and weekends. Must have flexible availability including holidays

**Job Type**: Part-time

Pay: $20.00 per hour

**Benefits**:

- 401(k)
- Employee discount
- Flexible schedule

Shift:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday

Work Location: In person