Casino Compliance Representative 1, Pgcb

3 weeks ago

Philadelphia County PA, United States Commonwealth of PA Full time

**THE POSITION**:
Are you looking for an exciting career opportunity in which you can exercise your technical skills and critical thinking abilities to create a safe and efficient environment for recreationalists? The Pennsylvania Gaming Control Board (PGCB) is looking for a dedicated and ambitious individual to join our team as a Casino Compliance Representative 1. This is professional, administrative work in monitoring licensed gaming operations within the Commonwealth of Pennsylvania for compliance with laws, rules, regulations, policies, and procedures and approved internal controls to ensure the integrity of gaming. We are looking for someone who will be able to assist us in continuing to work on our mission to make responsible gambling our top priority

**DESCRIPTION OF WORK**:

- As a Casino Compliance Representative 1, duties will involve observing, gathering, and analyzing information pertaining to gaming operations and activities. You will be responsible for preparing reports and communicating findings, conducting or aiding patron initiated self-exclusions, and referring or recommending administrative, legal, or criminal actions to other bureaus or offices within the PGCB, the Board, or Pennsylvania State Police (PSP).

Work includes interacting and networking with gaming industry personnel at all levels, gaming patrons, other PGCB personnel and law enforcement entities. You will utilize diverse types of electronic and manual recording and information systems monitored or utilized by PGCB while conducting compliance related activities. Duties are performed with considerable independence and with general instruction of a supervisor, and reviewed through reports, conferences, and evaluation of outcomes for conformance with regulations and Bureau of Casino Compliance, Bureau of Gaming Operations, Office of Sports Wagering Operations, or PGCB’s policies and procedures.

**Work Schedule and Additional Information**:

- Full-time employment, 40 hours/week.
- Work hours will vary Monday - Friday.
- ** Salary**:_ _**In some cases, the starting salary may be non-negotiable.

**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**

**Minimum Experience and Training Requirements**:
- Associate’s Degree in a criminal justice, accounting or gaming related field; **or**
- Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering; **or**:

- An equivalent combination of experience and training.

**Additional Requirements**:

- You must be able to perform essential job functions.

**Preferred Qualifications (not required)**:
- Two years of experience in incident report writing.**Legal Requirements**:

- Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.

**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:

- 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

Learn more about our Total Rewards by watching this short video

**Health & Wellness**

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
**Values and Culture**
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
**Employee Perks**
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

- Eligibility rules apply.

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