Customer Service Representative

3 weeks ago


Lowell, United States Canfield Plumbing & Heating Inc Full time

**Call Center-Customer Service Representative - Summer 2024 Temp**

**Canfield is looking for a temporary customer service rep to join us for the summer season**

**Salary: $22 - $28 /Hour**

**Monday - Friday**

**Summer 2024 Temp position**

**Qualifications & Skills**:
*
**Previous experience (Must Have), 2+ years customer service and call center experience**
- **Call Center experience 1+ years - Required**:

- **Home services industry or Service Titan experience is a plus**:

- Engage in active listening, confirm or clarify information, and manage and provide solutions
- Exceptional interpersonal and rapport building skills
- Strong written and verbal communication
- Strong time management, organizational skills, and decision-making skills
- Detail oriented, consistent, adaptable, and accountable
- Proficiency in problem analysis and problem solving
- Ability to multitask
- Strong attendance
- Build lasting relationships with customers and other call center team members

**Job Types**: Full-time, Temporary

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- In-person
- Office

**Experience**:

- Service Titan: 1 year (preferred)
- Call Center Customer Service: 2 years (required)

Ability to Relocate:

- Lowell, MI: Relocate before starting work (required)

Work Location: In person



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