Ceu Telephone Agent
2 weeks ago
**CEU Telephone Agent**:
- Apply**CEU Telephone Agent**:
- Agency: ADMIN FOR CHILDREN'S SVCS
- Posted on: 05/30/2024- Job type: Full-time
Location
MANHATTAN
- Title Classification: No exam required
Department
Child and Family Well-Being
- Salary range: $41,887.00 - $69,709.00- THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $41,887 - $48,170.
- The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
- ACS’ Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. A critical piece of CFWB’s portfolio is the operation of the City’s subsidized child care voucher system - one of the largest child care assistance programs in the country. ACS provides vouchers to tens of thousands of low-income and child welfare-involved families, allowing parents and caregivers to access affordable child care at the provider of their choice while they pursue work, education, or training.-
- The Client Experience Unit Telephone Agent, with latitude to independent judgment and decision-making, has the following responsibilities:
- Reports to Supervisor of the Client Experience Unit.
- Receives calls form the hotline
- Make calls to provider/parent etc. to resolve issues
- Respond to parent/provider calls coming through the Client Experience Unit, as needed
- Trouble shoot calls with Supervisors
- Data enter calls for research in Work Tract
- Attend meetings, trainings, workgroups etc. as scheduled by the Supervisor
- Assist with special assignments as requested by supervisor
ADDITIONAL INFO:
- Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a- maltreatment report.
- TO APPLY:
- APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:
- For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search
- for Job ID# 636141.- button.Minimum QualificationsQualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
Public Service Loan Forgiveness-
- Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.- Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Minimum QualificationsQualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to \"1\" above.
Public Service Loan Forgiveness-
- Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.- Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
636141
Title code
56057
Civil service title
COMMUNITY ASSOCIATE
Title classification
Non-Competitive-5
Business title
CEU Te
-
Call Center Agent
7 days ago
Manhattan, United States Genie Solutions Full time**Job Title: Call Center Agent** **Location**: New York City, New York, USA **Company Description**: Join our team at Chat Genie Café, a vibrant coffee shop and café located in the heart of New York City. We are dedicated to providing exceptional coffee, delicious pastries, and outstanding customer service to our guests. As we continue to expand, we are...
-
Customer Service Agent
1 week ago
Manhattan, United States Copeland Insurance Agency Full timeJob DescriptionJob DescriptionJoin Copeland Insurance Agency, a customer-focused insurance provider dedicated to serving the greater Manhattan, Kansas community. At Copeland, we believe in the power of personal touch and exceptional service. We are seeking a Customer Service Agent to join our team and assist our valued clients in navigating their insurance...
-
Contact Center Agent 1
5 days ago
Manhattan, United States VNS Health Full time**Overview** **Compensation**: $17.49 - $21.80 Hourly **What We Provide** - Referral bonus opportunities - Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays - Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability - Employer-matched retirement saving funds - Personal and...
-
Security Agent
1 month ago
Manhattan Beach, California, United States Westdrift Manhattan Beach, Autograph Collection Full timeWe are currently searching for an energetic and enthusiastic part time Security Agent who performs protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbancesand threats to life and property to maintain a safe and secure environment. ESSENTIAL JOB FUNCTIONSSpend majority of shift on...
-
Broker Relations Account Manager
2 weeks ago
Manhattan, United States VNS Health Full time**Overview** Champion strategies to maximize broker channel sales output and overall performance of our broker agency partners. Play key role in providing sales operations support to foster broker allegiance to the VNS Health brand. Works under general supervision. **Compensation**: $77,200.00 - $96,500.00 Annual **What We Provide** - Referral bonus...
-
Security Agent-westdrift Autograph Collection
3 weeks ago
Manhattan Beach, United States westdrift Manhattan Beach Full timeWe are currently searching for an energetic and enthusiastic part time Security Agent who performs protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. **ESSENTIAL JOB FUNCTIONS** - Spend majority of...
-
Front Desk Agent
1 month ago
Manhattan Beach, United States Westdrift Manhattan Beach, Autograph Collection Full timeWestdrift Autograph Collection by Marriot Hotel in Manhattan Beach is currently hiring enthusiastic Front Desk Agents to provide prompt and courteous service, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality. ESSENTIAL JOB FUNCTIONS Greet customers immediately with a friendly and sincere welcome. Use a...
-
Front Desk Agent
1 month ago
Manhattan Beach, California, United States Westdrift Manhattan Beach, Autograph Collection Full timeWestdrift Autograph Collection by Marriot Hotel in Manhattan Beach is currently hiring enthusiastic Front Desk Agents to provide prompt and courteous service, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.ESSENTIAL JOB FUNCTIONS Greet customers immediately with a friendly and sincere welcome. Use a positive...
-
Front Desk Agent-westdrift Autograph Collection
4 weeks ago
Manhattan Beach, United States westdrift Manhattan Beach Full timeWestdrift Autograph Collection by Marriot Hotel in Manhattan Beach is currently hiring enthusiastic Front Desk Agents to provide prompt and courteous service, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality. **ESSENTIAL JOB FUNCTIONS** - Greet customers immediately with a friendly and sincere welcome. Use a...
-
Contact Center Agent I
2 weeks ago
Manhattan, United States VNS Health Full time**Overview** **Compensation**: $17.49 - $21.80 Hourly **What We Provide** - Referral bonus opportunities - Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays - Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability - Employer-matched 401k retirement saving program - Personal and...
-
Research Assistant
1 month ago
Manhattan, United States VNS Health Full timeOverview The Center for Home Care Policy & Research at VNS Health, the largest nonprofit home healthcare agency in the United States is seeking a Research Assistant to support data collection for current and upcoming research studies. Dis-Infection Study: In collaboration with the School of Nursing at Columbia University and the University of Rochester, the...
-
Extension Associate
3 months ago
Manhattan, United States Kansas State University Full timeAbout This Role: The Agronomy Department at Kansas State University is looking for an Extension Associate to lead the development, manage, and facilitate extension educational programs in agronomy. The successful candidate will work closely with Extension Specialists, and in collaboration with Agents, industry partners, farmers, and other stakeholders to...
-
Research Assistant
2 weeks ago
Manhattan, United States VNS Health Full time**Overview** Assists in the development of research proposals, implementation of research designs (e.g., data collection, data entry/summary) and the preparation of reports under the close supervision of research project staff. Works under direct supervision. **Compensation**: $17.49 - $21.80 Hourly **What We Provide** - Referral bonus opportunities -...
-
Manhattan Beach, United States westdrift Manhattan Beach Full timeJob DescriptionJob DescriptionWestdrift Autograph Collection by Marriot Hotel in Manhattan Beach is currently hiring enthusiastic Front Desk Agents to provide prompt and courteous service, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.ESSENTIAL JOB FUNCTIONS Greet customers immediately with a friendly and...
-
Patient Care Coordinator/ Call Center
3 weeks ago
Manhattan, United States Manhattan Specialty Care Full timeManhattan Gastroenterology is looking for a Patient Concierge/ Care Coordinator to join our team. We are looking for someone who is dependable, likes taking on challenges, and meets deadlines. **Responsibilities**: - ** Under direct supervision, provides administrative and secretarial support related to coordinating patient care within the clinical...
-
Events Program Manager
3 weeks ago
Manhattan, United States TERRESTRIS, LLC Full time**Are you looking for a Challenge?** Looking for an innovative organization and the opportunity to learn and grow professionally? We are seeking a highly skilled and motivated **Events** **Program Manager **to provide services to the UN General Assembly in Manhattan, NY with partial travel for events. Join our team, grow your career, and crush your goals at...
-
Administrative Assistant Ii
4 weeks ago
Manhattan, United States VNS Health Full time**Overview** Responsible for performing a wide variety of administrative duties to support assigned organizational unit. Assists program/department head or staff with coordination and execution of administrative tasks necessary to meet the goals and objectives of the department/agency. Works under moderate supervision. **Compensation**: $19.18 - $23.99...
-
Manhattan, United States VNS Health Full timeVNS Health is seeking a Registered Nurse (RN) Clinic for a nursing job in Manhattan, New York.Job Description & RequirementsSpecialty: ClinicDiscipline: RNStart Date: ASAPDuration: OngoingEmployment Type: StaffOur clinical care management services are anchored in evidence-based practices to optimize the utilization of healthcare benefits and services. We are...
-
Manhattan, United States VNS Health Full timeVNS Health is seeking a Registered Nurse (RN) Clinic for a nursing job in Manhattan, New York.Job Description & RequirementsSpecialty: ClinicDiscipline: RNStart Date: ASAPDuration: OngoingEmployment Type: StaffOur clinical care management services are anchored in evidence-based practices to optimize the utilization of healthcare benefits and services. We are...
-
Manhattan, United States VNS Health Full timeVNS Health is seeking a Registered Nurse (RN) Wound Care for a nursing job in Manhattan, New York.Job Description & RequirementsSpecialty: Wound CareDiscipline: RNStart Date: 07/05/2024Duration: OngoingEmployment Type: StaffManages the monitoring systems used for the evaluation and tracking of the wound management program and initiatives for all VNS Health...
