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Customer Service Associate

3 months ago

Lockport, United States Wise Guys Vapes Full time

Job Overview:
**Duties**:

- Answer incoming customer inquiries
- Assist customers with product information, pricing, and availability
- Resolve customer complaints in a professional manner
- Upsell products or services to customers when appropriate

**Requirements**:

- Proven experience in customer service or a related field
- Ability to analyze customer needs and offer suitable solutions
- Familiarity with sales techniques and upselling strategies
- Strong attention to detail and problem-solving skills

**Job Types**: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 26 - 40 per week

**Benefits**:

- On-the-job training

Experience level:

- 1 year

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Ability to Commute:

- Lockport, IL 60441 (preferred)

Ability to Relocate:

- Lockport, IL 60441: Relocate before starting work (preferred)

Work Location: In person