Va& Dc Community Engagement

3 weeks ago

Annandale, United States St Johns Community Services Full time

Position Overview:
We are seeking a dynamic and motivated Community Engagement & Intake Specialist to join our team. The Community Engagement & Intake Specialist will play a pivotal role in raising awareness about SJCS and the vital services we offer to the IDD/DD community. This position requires a deep commitment to community immersion and engagement, with the ultimate goal of expanding our client base and fostering meaningful connections within the community.

**Responsibilities**:

- Develop and implement strategic community engagement plans to increase visibility and awareness of SJCS and its services.
- Actively participate in community events, networking opportunities, and collaborations with local organizations to promote SJCS's mission and services.
- Cultivate and maintain relationships with key stakeholders, including individuals, families, caregivers, community leaders, healthcare providers, and government agencies.
- Collaborate with internal teams to identify opportunities for program expansion and improvement based on community feedback and needs.
- Utilize various communication channels, including social media, press releases, newsletters, and presentations, to effectively communicate SJCS's impact and initiatives in coordination with the SJCS Marketing and Development Team.
- Organize and facilitate informational sessions, workshops, and community forums to educate the public about IDD/DD services and resources within SJCS.
- Track and analyze engagement metrics to measure the effectiveness of outreach efforts and make data-driven recommendations for continuous improvement.
- Serve as a spokesperson for SJCS in community engagements and media appearances, advocating for the rights and needs of individuals with IDD/DD.

Intake Process for Referrals:

- Manage the intake process for new clients seeking services from SJCS, including initial inquiries, assessments, and enrollment procedures.
- Provide information and guidance to clients and their families/caregivers about available services, eligibility criteria, and funding options.
- Collaborate with the intake team to conduct comprehensive assessments of prospective clients' needs, preferences, and goals.
- Coordinate with internal departments to ensure seamless transitions for clients from the intake phase to program enrollment.
- Maintain accurate records of client intake activities, ensuring compliance with regulatory requirements and organizational policies.
- Follow up with clients to gather feedback on their experiences with the intake process and identify opportunities for improvement.

Qualifications:

- Bachelor’s degree in communications, Marketing, Social Work, or a related field. Master's degree preferred.
- Proven experience in community engagement, outreach, or advocacy, particularly within the IDD/DD or healthcare sector.
- Strong interpersonal and networking skills, with the ability to build rapport and establish trust with diverse stakeholders.
- Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences.
- Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Knowledge of Northern Virginia and Washington, D.C. communities and resources related to IDD/DD services preferred.
- Passion for making a positive impact in the lives of individuals with IDD/DD and their families.

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