Receptionist
1 month ago
Job Description
**About our Company**:
Commonwealth Underwriters (part of Monarch E&S a division of SPG Insurance Solutions) is a rapidly growing, and successful P&C insurance wholesaler and managing general agency based in Richmond VA. We sell exclusively to retail agencies across the country with a focus on small to mid-market E&S commercial and specialty personal lines risks.
**About the Position**:
**Responsibilities**:
Opens reception area and office by 8:30 am each day and closes reception area at the end of the day
Maintains reception area and all common areas in a clean and tidy manner at all times
First point of contact for on-site visitors (including deliveries): welcomes, determines nature of business, and announces to appropriate personnel
Presents a friendly, professional demeanor at all times
Logs incoming new business submissions for Underwriters in a timely manner
Answers incoming telephone calls, determines purposes of callers, and forwards calls to appropriate personnel or departments in a friendly and professional manner
Performs backup support to other administrative areas, including but not limited to Loss Runs
Performs other clerical duties as needed, such as filing, photocopying, collating, and printing, making appointments for all staff or for specific employees, such as executives
Handles overnight deliveries and all incoming mail
Maintains confidentiality in matters pertaining to management
Other duties as assigned
**Qualifications**:
High School diploma required
Previous work experience in customer service, with a successful track record
Excellent written and verbal communication skills
Ability to work well under pressure and to meet tight deadlines in a fast-paced environment
Proficiency in Microsoft Suite
Proactive, independent work ethic with strong problem solving and analytical skills
Willingness to be flexible, learn on the job, and maintain a can-do attitude.
Ability to work in dynamic environment, adapting to changing requirements and collaborating with a wide
range of colleagues to quickly deliver solutions.
Must be highly organized and Self-motivated and goal oriented.
Work Location
This position is located in Richmond Va.
\#SPG
Department Office Administration & Clerical
**Required Experience**: 1-2 years of relevant experience
**Required Travel**: No Travel Required
**Required Education**: Some college (no degree)
EEOAA Policy
E-Verify Program
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