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Receptionist

4 months ago

Richmond, United States Pinnacle Treatment Centers Full time

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than , patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Receptionist , you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies.

Benefits :

· days PTO (Paid Time Off)

· k with company match

· Company sponsored ongoing training and certification opportunities.

· Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.

· Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)

· Discounted tuition and scholarships through Capella University.

Requirements

· HS diploma/ GED or verifiable work experience in lieu of education

· One () year of experience in an office setting; experience in the medical field a plus

· Must possess a current and valid driver’s license in state of employment. This role may be required to drive for company business. Localized travel up to % may be required

Preferred

· Associate’s degree

· One () year experience working in substance use and/or mental health field.

Responsibilities :

· Welcome visitors / patients by greeting them in person or on the telephone; answering

· or referring inquiries.

· Responsible for cash collection and daily balancing.

· Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.

· Responsible for daily phone coverage functions

· Comply with all policies and applicable procedures.

· Maintain security by following procedures, monitoring logbook, checking in visitors, etc.

· Coordinate appointments for patients.

· Communicate all relevant information to supervisory team regarding patients and the facility.

· Manage accounts receivable/accounts payable/ deposits.

· Maintain safe and clean reception area by complying with policies, procedures, and

· regulations.

· Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with

· billing for private insurance.

· Attend team meetings and complete all training courses timely as required.

· Other duties as assigned