Model Data Quality Assurance Analyst
1 month ago
Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About Trust and Safety
**Responsibilities**:
- Be responsible for guideline localization, cascading, clarification for labeling teams to ensure accurate understanding of the guideline
- Support the training and go-live process of labeling team (i.e. guideline explanation, test result correction and Q&A)
- Quality inspection of labeled data on time and ensure the quality
- Conduct calibration meeting with the labelling team in the appeal process: analyze diff cases, offer solution and suggestion for the current problem to help the team improve the accuracy rate and alignment
- Work closely with POC and other stakeholders in order to provide feedback on data quality/SOP/guideline
- Additional compatible and related responsibilities which are not necessarily listed above
**Qualifications**:
Minimum Qualifications
- Bachelor’s degree or above
- Proficient in English and Mexican Spanish listening, speaking, reading and writing to work with the Mexico Market
- Familiar with common office software, data labeling industry experience is preferred
Preferred Qualifications
- Familiar with search engines and social media platforms; former experience in Search relevant business is preferred
- An in-depth understanding of culture and familiarity with the Internet usage habits of users
- Strong ability to learn and understand
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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