Current jobs related to Director, Community Concierge - Downers Grove - YMCA of Metropolitan Chicago

  • Business Development Concierges

    2 months ago

    Downers Grove, United States Neighborhood Loans Full time

    We are seeking a Business Development Concierges to join our team! You will provide high-level administrative support for our office. We are looking for a highly motivated, ethical, team player who is looking to be part of a company with a great future in lending. We offer a tremendous opportunity for growth, compensation, and benefits.Qualifications:Strong...

  • Business Development Concierges

    2 months ago

    Downers Grove, United States Neighborhood Loans Full time

    We are seeking a Business Development Concierges to join our team! You will provide high-level administrative support for our office. We are looking for a highly motivated, ethical, team player who is looking to be part of a company with a great future in lending. We offer a tremendous opportunity for growth, compensation, and benefits.Qualifications:Strong...

  • Site Director

    4 months ago

    Downers Grove, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

  • Concierge/Receptionist

    4 months ago

    Downers Grove, United States Lifespace Communities Full time

    Community: Oak TraceAddress: 200 Village DriveDowners Grove, Illinois 60516Pay Range $15.00-$20.36+ HourlyLive your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.Come work in our new gorgeous, growing environment, complete with a new restaurant and dining venues, state of the art fitness center, performing...

  • Sales Director

    2 months ago

    Downers Grove, United States Echelon Transportation LLC Full time

    Job DescriptionJob DescriptionDescription:Echelon Transportation, LLCSales DirectorTitle: Sales DirectorDepartment(s): Sales Reports to: CRODirect Reports: N/AJob SummaryAs a Sales Director, we are looking for an experienced sales representative who has a current book of business and can generate new business as well. Our candidate must be dynamic and...

  • Sales Director

    3 months ago

    Downers Grove, United States Echelon Transportation LLC Full time

    Job DescriptionJob DescriptionDescription:Echelon Transportation, LLCSales DirectorTitle: Sales DirectorDepartment(s): Sales Reports to: CRODirect Reports: N/AJob SummaryAs a Sales Director, we are looking for an experienced sales representative who has a current book of business and can generate new business as well. Our candidate must be dynamic and...

  • Concierge/Receptionist

    3 months ago

    Downers Grove, United States Lifespace Communities Full time

    Community: Oak Trace Address: 200 Village Drive Downers Grove, Illinois 60516 Pay Range $15.00-$20.36+ Hourly Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. Come work in our new gorgeous, growing environment, complete with a new restaurant and dining venues, state of the art fitness center,...

  • Magnet Program Director

    30 minutes ago

    Downers Grove, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Magnet Program Director to lead our nursing excellence initiatives at Advocate Health. This is a unique opportunity to make a meaningful impact on patient care and outcomes.Key ResponsibilitiesDevelop and implement Magnet initiatives to promote nursing excellence and improve patient care.Provide...

  • Director of Nursing Services

    4 days ago

    Downers Grove, Illinois, United States Lifespace Communities Full time

    About the Role:We are seeking a highly skilled and experienced Director of Nursing to join our team at Lifespace Communities. As a key member of our nursing leadership team, you will be responsible for providing strategic direction and oversight to our nursing department.Key Responsibilities:Develop and implement nursing policies and procedures to ensure...

  • Internal Audit Director

    5 days ago

    Downers Grove, United States National Black MBA Association Full time

    As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work,...

  • Financial Director

    1 week ago

    Downers Grove, Illinois, United States R&R Human Resources Solutions Full time

    Job DescriptionOur client, a leading distributor in the commercial and industrial space, is seeking a highly skilled Financial Director to join their team at R&R Human Resources Solutions.The Financial Director will be responsible for directing the financial affairs of the organization and preparing financial analyses of operations for the guidance of...

  • Director of Growth and Engagement

    1 week ago

    Downers Grove, Illinois, United States Northwestern Mutual Full time

    About the RoleThe Director of Growth and Engagement for Northwestern Mutual will be an integral member of the leadership team, responsible for coaching, developing, and supporting new financial representatives to achieve a fast start in their careers. This individual will also manage the communication and execution of the Core 4 performance standards...

  • Managing Director

    3 weeks ago

    Downers Grove, United States Huntington Learning Center Full time $36,000 - $42,000

    Job DescriptionJob DescriptionA CAREER WITH HUNTINGTON LEARNING CENTER, IS REWARDING IN EVERY WAY!At Huntington, we are eager to continue to build our teams! We seek to hire the best, most talented professionals into our organization. If you are a take-charge college grad, eager to turn your aptitude for operations, administration, education and customer...

  • Director, Corporate FP&A

    3 weeks ago

    Downers Grove, United States Univar Solutions Full time

     A Place Where People Matter. Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Director, Corporate FP&A:The Director – Corporate FP&A supports the CFO, SVP Global FP&A, and VP Strategic Planning to deliver consolidated forecasting,...

  • National Sales Director

    1 day ago

    Downers Grove, Illinois, United States Elkay Full time

    {"Job Title": "National Sales Manager", "Job Summary": "As a key contributor to our commercial sink product growth strategies, you will work closely with our Sinks business unit leadership and product management to drive sales growth and market share gain opportunities with new and existing customers. Your primary focus will be on the Sinks product line,...

  • Clinic Director

    2 months ago

    downers grove, United States ATI Physical Therapy Full time

    Overview: Stronger Together: ATI is the largest outpatient orthopedic physical therapy company under one brand, growing to over 900 locations in 24 states. We continue to preserve our friendly atmosphere with our innovative, vibrant, and team-based culture. Collaboration is at the heart of what we do, and it's guided by our National Outcomes Registry which...

  • BPO Vendor Management Director

    2 weeks ago

    Downers Grove, Illinois, United States Duly Healthcare Full time

    Job Title: BPO Vendor Management DirectorWe are seeking a highly skilled BPO Vendor Management Director to join our team at Duly Healthcare. As a key member of our organization, you will be responsible for managing our vendor partner relationships, ensuring consistent and timely support to our customers, and driving business performance.Key...

  • Community Support Services Specialist

    3 weeks ago

    Downers Grove, Illinois, United States Catholic Charities, Diocese of Joliet Full time

    Job OverviewCatholic Charities, Diocese of Joliet is dedicated to providing a supportive environment for our employees, offering 43 paid days off annually, comprehensive medical benefits, and an employer-sponsored 403b plan with no required contributions from employees. We are committed to your health and financial well-being.Are you passionate about...

  • Site Director at KinderCare Education

    5 days ago

    Downers Grove, Illinois, United States KinderCare Education Full time

    About the RoleWe are seeking a highly skilled and experienced Site Director to lead our educational programs at KinderCare Learning Companies. As a Site Director, you will be responsible for overseeing the daily operations of our center, ensuring the highest quality of care and education for our children, and building strong relationships with our families...

  • Site Director at Kingsley Elementary

    3 days ago

    Downers Grove, Illinois, United States KinderCare Education Full time

    About the RoleWe are seeking a highly motivated and experienced Site Director to lead our elementary school program. As a Site Director, you will be responsible for creating a dynamic and engaging learning environment that fosters the growth and development of our students.Key ResponsibilitiesLead and supervise a team of teachers to create unique and...

Director, Community Concierge

4 months ago

Downers Grove, United States YMCA of Metropolitan Chicago Full time

**Make a Difference in Your Community - Indian Boundary YMCA is now hiring a full-time Director, Community Concierge**

The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it’s through health and wellbeing, early education, violence prevention, or one of our other programs and services. We’re looking for talented individuals who are committed to empowering our community by creating a safe and welcoming environment that encourages growth and support — individuals like you

The **Director, Community Concierge**, will lead the customer experience team at the local Community Hub to provide best-in-class levels of customer service and experiences. You will collaborate with stakeholders across the association to develop and implement operations standards that support enterprise goals and elevate the customer experience.

**_ Salary range starts at $48,000 per year with full-time benefits and opportunities to grow within the organization_**

**Scopes and Responsibility**
- Lead the Community Hub’s customer experience team, including front-desk operations and administration, rentals, and customer engagement
- Identify, development, implement, and measure customer engagement strategies that increase retention, influence value, and drive a dynamic customer-centric culture
- Actively manage the customer journey and collaborate with business partners to continually elevate engagement touchpoints
- Serve as primary point of contact at the Community Hub for marketing, sales, and customer experience initiatives and manage day-to-day activities that support enterprise goals
- Forecast Community Hub sales, analyze revenue, and prepare reports of business performance indicators
- Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their personal objectives and needs
- Recruit, hire, train, mentor, coach, and manage a team focused on customer experience and engagement
- Understand customer experience best practices and stay ahead of global industry trends

**Requirements**:

- Bachelor’s degree in business administration, hospitality, operations, marketing, sales, or equivalent
- Minimum of 4 years of related work experience, including managerial responsibilities
- Bilingual, English/Spanish highly preferred
- Ability to work flexible hours, weekends, and/or holidays, as needed
- Proficiency of the technology ecosystem (specifically customer data, CRM, customer engagement) preferred
- Top-notch verbal, written, and interpersonal communication skills
- Strong analytical and critical thinking skills
- Sound leadership ability, including motivating, coaching, and performance management
- Ability to achieve results by taking a proactive long-term view of business goals and objectives

**Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including**:

- Comprehensive benefits package for eligible employees
- Opportunity for eligible employees to participate in the Y's retirement fund
- Be part of a team that is passionate about building and sustaining an inclusive and equitable environment for all staff, volunteers, and members
- Do meaningful work and contribute to the advancement of the YMCA vision by meeting the needs of the people in our communities
- Complimentary Adult YMCA membership and an employee discount on select programs
- Career advancement opportunities - grow your career at the Y

**Child Abuse Prevention** - Support the YMCA’s commitment to child abuse prevention by:

- Reporting any items that may provide a health or safety hazard to staff, members, or guests to your supervisor
- Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
- Reporting any suspicious behavior and violation of policy and procedures to your supervisor
- Completing all child abuse prevention training as required

IND1

**Education**: Preferred
- Bachelors or better in Business Administration
- Bachelors or better in Hospitality and Resort Management
- Bachelors or better in Marketing
- Bachelors or better in Sales

**Behaviors**: Preferred
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Leader: Inspires teammates to follow them
- Enthusiastic: Shows intense and eager enjoyment and interest

**Motivations**: Preferred
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help