Customer Service Representative
4 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Motion Industries. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing orders accurately and efficiently, and selling Motion Industries' assets to our valued customers.
Key Responsibilities:
- Process customer orders accurately and in a timely manner to ensure customer satisfaction
- Sell Motion Industries' assets to customers, including negotiating prices and purchase terms
- Source products from branch inventory, distribution centers, or suppliers to meet customer needs
- Proactively generate sales by promoting Motion Industries' products to existing customers
- Minimize branch freight costs by determining the most cost-effective method to fulfill customer orders
- Interact with customers to obtain and fulfill orders correctly, and interact with suppliers to obtain pricing for items
- Partner with account representatives to ensure customer satisfaction and resolve any issues that may arise
Requirements:
- High school diploma or equivalent required
- Excellent customer service and communication skills
- Ability to multi-task and manage time effectively
- Moderate computer skills, including information processing and business systems
- Good driving record and reliability required
What We Offer:
Motion Industries offers a comprehensive benefits package, including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. We are an equal opportunity employer and welcome applications from diverse candidates.
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