Office Manager/program Assistant

4 weeks ago

Amesbury, United States Jeanne Geiger Crisis Center Full time

**Primary Responsibilities**:The Office Manager and Program Assistant provides administrative support to staff across two offices, handles a wide range of office managerial duties, and interact with community members, including survivors of domestic violence**. **The position requires an energetic professional who is comfortable wearing multiple hats, and is well-organized, creative, and flexible.

**Major Duties**:
Program Assistant:

- Data entry and management for survivor services database and (limited) financial data entry.
- Assist with monthly, quarterly, annual, and as needed reporting for a variety of grant and agency needs.
- Create, edit, and brand written materials including documents, PowerPoint presentations and spreadsheets for internal and external use.
- Assist in the submission of grant reports.

Office Manager:

- Answer phones.
- Greet community members, survivors of domestic violence, and vendors with warmth and professionalism.
- Provide limited tech support to staff and act as liaison to technology vendor for complex issues.
- Oversee office supply inventory and deliveries.
- Act as a liaison to various vendors who support office functioning, including coordinating work and maintenance of office equipment.
- Develop and maintain documentation of office procedures and systems.
- Work with the landlords to address and attend to any facility issues.
- Oversee delivery and installation of office furniture and equipment as needed.
- Assist with preparing the office and providing basic technical support for various trainings and events, in office and virtual.

Other
- Actively participate on the Administrative Team to meet the organization's needs and goals.
- Attend at least two community engagement events per year.
- Manage logistics and take minutes at All Staff meetings.

**Knowledge/Skills/Experience Required**:

- Positive attitude when interacting with staff and clients in a fast-paced environment, sometimes under pressure.
- Ability to be flexible, proactive, resourceful, and efficient.
- Must have good troubleshooting and problem-solving skills.
- Familiar with Office technology equipment (copier, scanner, fax, and limited computer assistance)
- Exceptional organizational skills that will ensure dependability, follow-through, and accurate completion of tasks.
- Strong written and verbal communication skills, with excellent attention to detail.
- Proficient in Microsoft Office (Outlook, Word, Excel, Teams and PowerPoint) and Adobe Acrobat.
- A commitment to ending violence and promoting social change is a must.
- Understand and celebrate gender diversity and gender/racial/Queer justice.
- Demonstrate a willingness to positively contribute to the growth and development of our mission, and values.
- Individuals with lived experience and/or from marginalized communities are highly encouraged to apply.
- Bilingual English-Spanish preferred but not required.

**Education Required**:B.A. or equivalent experience.

Pay: $45,000.00 - $49,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- Monday to Friday

Work Location: In person

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