Employment Specialist

4 weeks ago

Philadelphia, United States INGLIS COMMUNITY SERVICES Full time

The Employment Specialist works directly with people with diverse disabilities to assist in:

- Assessing strength, abilities and identifying skills.
- Supporting the development of an individualized training/vocational goal plan.
- Training and preparing for competitive, integrated employment.
- Removing barriers to successful competitive employment through problem-solving, advocacy, and accessing other necessary services/supports.

The Employment Specialist position requires flexibility in scheduling to meet the needs of each customer the job site requirements. This may include evening and weekend times.

The Employment Specialist is expected to use person-centered care and strengths-based services approaches when approaching and completing all job responsibilities. In addition, the Employment Specialist is expected to perform the duties of this position by demonstrating professionalism, impeccable customer service skills, and Inglis values.

**ESSENTIAL FUNCTIONS, QUALIFICATIONS & SKILLS**:

- Works with supportive employment service recipients to develop an individualized training/vocational goal plan which includes training and other preparatory tasks for competitive, integrated employment.

Provides job coaching as determined on an individual basis.

Provides individualized follow-up supports to assist individuals in maintaining employment.
- Assists individuals with removing barriers to successful competitive employment through problem-solving, advocacy, and accessing other necessary supports and services.
- Maintains contact with employers/site managers to ensure job success and address concerns through a collaborative approach aimed towards continued employment success.

Delivers Pre-Employment Transition Services within local schools for students with disabilities between the ages of 14-21. This includes delivery of: Workplace Readiness Training, Work Based Learning, Job Exploration Counseling and Instruction in Self Advocacy.
- Provides outreach and engagement to community employers and hiring managers to cultivate ongoing relationships and job leads.

Completes required documents and reports in a timely manner in accordance with program policies, procedures and regulations.

Performs other job-related duties as assigned by program leadership

**PERSON CENTERED CARE**
- Demonstrates a real sense of inquiry and a personal willingness to learn.
- Demonstrates the ability to take responsible actions within the parameters of the role without a constant need to be directed by others.
- Demonstrates politeness and respectfulness and evidences the self-awareness of the effect of her/his behavior on others.
- Demonstrates mutual respect for diversity.

**PEOPLE & TEAM LEADERSHIP**
- Demonstrates Inglis people and leadership values and behaviors
- Demonstrates the ability to follow-up on schedules, set priorities and achieve deadlines
- Demonstrates the Inglis Code of Conduct and builds trusted partnerships throughout the Inglis organization.
- Establishes and maintains effective relationships by gaining trust and respect.
- Is approachable and easy to talk with; puts forth an extra effort to make people at ease; is patience and builds rapport with customers and is a good listener.
- A team player and has the trust and support of peers.

**TECHNOLOGY**:

- Actively engages in the use of computer systems and technology to enhance the day-to-day flow of information
- Understands and efficiently uses basic computer hardware such as a mouse, and telecommunication devices
- Possesses general knowledge of how to interface with a computer, i.e. use of mouse, resizing windows, etc.

**ROLE SPECIFIC COMPETENCIES**

**Customer Focus **Gains insight into customer needs, identified opportunities to benefit the customer. Builds and delivers solutions to meet the customer expectations, establishes and maintains effective customer relationships.

**Adaptability
- **Demonstrates flexibility in the face of change and projects a positive demeanor and shows the ability to manage conflicting priorities without the loss of composure. Can remain calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.

**Communication and Interpersonal Skills. **Ability to communicate clearly and professionally to a variety of stakeholders.

**Collaboration Skills. **Ability to build positive working relationships that influence community members desire to connect with Inglis programs, as well as foster working relationships within the Inglis enterprise leading to effective and efficient task completion.

**Research and Strategy. **Ability to independently research new contacts and plan strategic and thoughtful engagements.

**EDUCATION & EXPERIENCE**
- High School Diploma or General Equivalency Diploma required with at least two (2) years of experience working with individuals with disabilities.

OR, a Bachelor’s degree in Social Services, Vocational Rehabilita

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