Automotive Service Advisor

2 weeks ago


Midlothian, United States Pearson Honda Full time

**Summary**
- Service Advisor is responsible for selling, identifying and documenting service, maintenance, repair service for Customers. Responsible for scheduling service to be performed.

**Requirements**:
**Essentials Duties and Responsibilities** including the following. (Other duties maybe assigned)
- Works with customers and Technicians to identify required maintenance
- Advises customer on necessary / suggested services
- Advising customers of any additional services and repairs needed
- Computes cost of replacements parts and labor to restore vehicle to condition specified by

the customer
- Provides estimate cost of mechanical, electrical, or other repairs.
- Enters itemized estimate on service order and explains estimate to customer
- Schedules appointments with customers
- Maintains customer satisfaction scores at or above designated standard
- Meet Dealerships standard for repair / order production
- Follows safeguard rules and regulations
- Meet or exceed company performance standards for quality and speed of service to our

customers

**Job Requirements**
- Strong record of positive customer satisfaction results
- Valid in-state drivers license with good driving record
- Team-Oriented
- Proven Track Record
- Background check and pre-employment drug test
- Reynolds & Reynolds DMS knowledge - preferred but not required

Pay: $45,000.00 - $80,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Vision insurance

Day range:

- Monday to Friday
- Rotating weekends

Shift:

- 10 hour shift

Work Location: In person



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