Service Advisor

1 week ago

Midlothian, United States Hyman Brothers Auto Group Full time

Job Summary:
As a Service Advisor at Hyman Brothers Kia Auto Group, you will play a crucial role in delivering exceptional customer service for our automotive dealership in Midlothian, Virginia. You will be the first point of contact for customers visiting our service department, and will be responsible for addressing their needs and ensuring their satisfaction. This individual contributor role will require strong communication and organizational skills, as well as the ability to work in a fast-paced and dynamic environment. This is a full-time position with a competitive salary and comprehensive benefits package.

Compensation & Benefits:

- Competitive salary based on experience and qualifications
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and holidays
- 401k retirement plan
- Employee discounts on automotive products and services

**Responsibilities**:

- Greet customers in a friendly and professional manner, and provide excellent customer service throughout their visit
- Schedule and confirm appointments for vehicle maintenance and repairs
- Consult with customers about their vehicle's needs and provide accurate and detailed estimates
- Communicate with technicians to determine timeframes and provide updates to customers
- Ensure that all work orders are completed accurately and in a timely manner
- Process payments and handle all financial transactions
- Handle customer complaints and issues with a positive and proactive approach
- Maintain a clean and organized work area
- Keep updated with product and service knowledge to effectively assist customers

**Requirements**:

- High school diploma or equivalent
- Previous experience in a customer service role, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Ability to work in a fast-paced and team-oriented environment
- Availability to work weekends and/or evenings if necessary
- Valid driver's license with a clean driving record

EEOC Statement:
Hyman Brothers Auto Group is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Service Advisor

    4 weeks ago

    Midlothian, United States Midas of Richmond Full time

    Midas of Richmond cares about our community, and we strive to create the best possible experience for our customers. The Service Advisor is the face and personality of our shop. As a Service Advisor, you are integral to our success because you are the bridge between our customers and technicians. You are a crucial part of our team's success and critical to...

  • Service Advisor

    24 hours ago

    Midlothian, United States AAA Club Alliance Full time

    **AAA Club Alliance is actively hiring for an Automotive Service Advisor to join our team!** **At AAA, your success is our success. We can offer you**: - **A VERY competitive compensation package that is the best in the industry! **_**PLUS opportunities for additional income through monthly commission, spiffs and contests!**_ - **Our Service Advisors work...

  • Retail Service Advisor

    4 weeks ago

    Midlothian, United States The ODP Corporation Full time

    Overview At Office Depot Inc., the Services Advisor is a part-time role, providing “total solutions” to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print...

  • Automotive Service Advisor/Writer

    26 minutes ago

    Midlothian, Virginia, United States AAA Club Alliance Full time

    *Accelerate your Customer Service and Sales experience to the next level Join the AAA Team as an Automotive Service Advisor**At AAA, your success is our success.As an Automotive Service Advisor, we can offer you: A competitive base salary depending on experience, plus opportunities for additional income through monthly commission and spiffs and contests...

  • Customer Service Advisor

    3 weeks ago

    Midlothian, United States Valvoline Full time

    Valvoline - JobID: 28132127 [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly greeting; Present oil change options and additional services based on...

  • Customer Service Advisor

    3 weeks ago

    Midlothian, United States Valvoline Instant Oil Change Full time

    Overview: What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate...

  • Customer Service Advisor

    2 weeks ago

    Midlothian, United States Valvoline Instant Oil Change Full time

    What You'll Do:As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with...

  • Automotive Service Advisor/Writer

    2 weeks ago

    Midlothian, VA, United States AAA Club Alliance Full time

    *Accelerate your Customer Service and Sales experience to the next level! Join the AAA Team as an Automotive Service Advisor!**At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:** A competitive base salary depending on experience, *plus opportunities for additional income through monthly commission and spiffs and...

  • Client Service Associate

    2 days ago

    Midlothian, United States NFP Full time

    Who We Are Wealthspire Advisors is a Fee-Only Fiduciary with 20 locations throughout the East Coast, West Coast, Midwest, and Mid-Atlantic regions, specializing in exceptional service to clients that pairs tailored portfolios with a personalized financial plan and service team. With the ultimate goal of simplifying financial lives and helping clients fulfill...

  • Client Service Associate

    3 days ago

    Midlothian, United States National Financial Partners Full time

    Who We Are Wealthspire Advisors is a Fee-Only Fiduciary with 20 locations throughout the East Coast, West Coast, Midwest, and Mid-Atlantic regions, specializing in exceptional service to clients that pairs tailored portfolios with a personalized financial plan and service team. With the ultimate goal of simplifying financial lives and helping clients fulfill...

  • Client Service Associate

    3 weeks ago

    Midlothian, United States NFP Full time

    Who We AreWealthspire Advisors is a Fee-Only Fiduciary with 20 locations throughout the East Coast, West Coast, Midwest, and Mid-Atlantic regions, specializing in exceptional service to clients that pairs tailored portfolios with a personalized financial plan and service team. With the ultimate goal of simplifying financial lives and helping clients fulfill...

  • Client Service Associate

    2 weeks ago

    Midlothian, United States NFP Full time

    Who We AreWealthspire Advisors is a Fee-Only Fiduciary with 20 locations throughout the East Coast, West Coast, Midwest, and Mid-Atlantic regions, specializing in exceptional service to clients that pairs tailored portfolios with a personalized financial plan and service team. With the ultimate goal of simplifying financial lives and helping clients fulfill...

  • Client Service Associate

    2 weeks ago

    Midlothian, United States NFP Full time

    Who We Are Wealthspire Advisors is a Fee-Only Fiduciary with 20 locations throughout the East Coast, West Coast, Midwest, and Mid-Atlantic regions, specializing in exceptional service to clients that pairs tailored portfolios with a personalized financial plan and service team. With the ultimate goal of simplifying financial lives and helping clients fulfill...

  • Membership Advisor

    5 days ago

    Midlothian, United States YouFit Full time

    **Your Purpose**: The Membership Advisor will be responsible for sourcing new prospects through activities outside of the gym, setting appointments for both personally produced leads and marketing leads and ultimately selling membership to prospects who join YouFit Gyms. At **YouFit **we believe showing up is what we do. Because good things happen when you...

  • Automotive Service Consultant/Advisor

    2 months ago

    Midlothian, United States Hyman Brothers Auto Group Full time

    Job DescriptionJob DescriptionHyman Bros KIA ESSENTIAL DUTIES include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.Greets customers in a timely, friendly manner and obtains vehicle information.Writes up customer's vehicle problems accurately and clearly on...

  • Automotive Service Consultant/Advisor

    2 weeks ago

    Midlothian, United States Hyman Brothers Auto Group Full time

    Job DescriptionJob DescriptionHyman Bros KIA ESSENTIAL DUTIES include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.Greets customers in a timely, friendly manner and obtains vehicle information.Writes up customer's vehicle problems accurately and clearly on...

  • Automotive Service Technician

    2 weeks ago

    Midlothian, United States Gilchrist Automotive Full time

    Job DescriptionJob DescriptionAutomotive Service Technician - Pegasus Chrysler Dodge Jeep Ram - Ennis TexasWe run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and...

  • Nissan Service Cashier

    1 week ago

    Midlothian, United States Hyman Brothers Auto Group Full time

    **Full Job Description** This job consists of handling of customers on a daily basis and on many occasions, you are the last Hyman Brothers Nissan employee they see when they pick up their vehicle. You will be greeting customers, cashiering & taking in money, balancing out drawers at the end of the day, generating rental contracts, inspecting rentals for...

  • Customer Service Representative

    7 days ago

    Midlothian, United States Valvoline Instant Oil Change Full time

    What You'll Do:As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with...

  • Hyman Brothers Subaru Service Technician

    3 weeks ago

    Midlothian, United States Hyman Brothers Auto Group Full time

    Job DescriptionJob DescriptionWhy should you make the move to Subaru? Subaru is one of the most trusted brands in the automobile industry. Our dealership and brand make a great working environment for Technicians to learn and grow. We are seeking more Technicians to add to our team, and begin a long lasting career with Subaru. At Hyman Bros. Subaru, we...