Front Desk Agent

3 weeks ago

Bellaire, United States Bellaire Massage Therapy Full time

As a Front Desk Agent & Technician at Bellaire Massage Therapy, you will play a pivotal role in ensuring that our clients receive exceptional service and care during and between sessions. Your responsibilities will include:
Front Desk Responsibilities:

- Administrative Support:

- Manage scheduling and client outreach
- Update and maintain client records in Bellaire Massage app
- Comply with all laws & regulations, including HIPAA
- Assist with inventory management and supply ordering as needed
- Marketing Support:

- Develop social media marketing materials to promote BMT services and offerings
- Coordinate with web and other graphic design resources

Technician Responsibilities:

- Equipment Setup and Maintenance:

- Set up clients on various equipment including NeurOptimal, Infrared Sauna, AO Scan, PEMF Mat, Dolphin MPS, red light therapy, and more.
- Ensure all equipment is functioning properly and maintained according to manufacturer guidelines
- Transition rooms and equipment between clients efficiently and effectively.
- Client Support:

- Provide assistance and support to clients during their sessions, ensuring their comfort and safety
- Address any questions or concerns clients may have regarding the equipment or session procedures
- Assist with scheduling appointments

**Job Functions**:

- Greet and welcome clients in a friendly and professional manner
- Manage appointment scheduling using our scheduling software (e.g., Schedulicity)
- Answer phone calls and respond to inquiries from clients, prospective clients, and vendors
- Coordinate social media marketing efforts to promote BMT services, events, and specials (e.g., Facebook, Instagram, Living Social)
- Assist with marketing initiatives, including creating flyers, posters, and digital content using tools like Canva
- Maintain cleanliness and organization of the front desk area and lobby
- Provide administrative support to the management team as needed
- Collaborate with massage therapists and other team members to ensure optimal client experience
- Continuously update and maintain client records and database accurately
- Assist with inventory management and supply ordering as needed
- Previous experience with customer service or marketing, preferably in a wellness or healthcare setting

**Requirements**:

- High school diploma or equivalent
- No criminal history (Background check required)
- Previous experience in a customer service or administrative role
- Intermediate computer skills with proficiency in Google Workspace tools (Gmail, Google Calendar, Google Docs, Google Sheets, etc.)
- Strong interpersonal and communication skills
- Ability to multitask and prioritize tasks effectively in a dynamic environment
- Detail-oriented with excellent organizational skills
- Passion for wellness and commitment to providing exceptional customer service
- Ability to work independently and as part of a team
- Basic knowledge of social media marketing principles and tools

**Preferred Knowledge & Experience**:

- Familiarity with Apple/Mac products
- Experience using cloud-based apps such as AppSheet, Canva, or similar tools
- Experience with equipment such as NeurOptimal, Infrared Sauna, AO Scan, PEMF Mat, Dolphin MPS and other equipment

**Benefits**:

- Competitive hourly rate based on experience
- Opportunity for professional development and growth within the company
- Unlimited use of studio equipment for individual and immediate family members when equipment is not reserved for clients

**Job Type**: Part-time

Pay: $14.00 - $20.00 per hour

Expected hours: 20 per week

Schedule:

- 4 hour shift
- No nights

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (preferred)

Ability to Commute:

- Bellaire, TX 77401 (required)

Work Location: In person

  • Front Desk Agent

    1 month ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob DescriptionPosition Summary:The Guest Service Agent is responsible for the guest reservations and front desk experience. Responsibilities include selling the resort and booking reservations for social and group guests. Greets and registers guest upon arrival and checks guests out in a speedy and correct manner, while providing outstanding...

  • Front Desk Agent

    2 weeks ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob DescriptionPosition Summary:The Guest Service Agent is responsible for the guest reservations and front desk experience. Responsibilities include selling the resort and booking reservations for social and group guests. Greets and registers guest upon arrival and checks guests out in a speedy and correct manner, while providing outstanding...

  • Front Desk Agent

    1 month ago

    Bellaire, United States Shanty Creek Full time

    Position Summary:The Guest Service Agent is responsible for the guest reservations and front desk experience. Responsibilities include selling the resort and booking reservations for social and group guests. Greets and registers guest upon arrival and checks guests out in a speedy and correct manner, while providing outstanding guest service. Must be able to...

  • Front Desk Agent

    2 days ago

    Bellaire, United States Shanty Creek Full time

    Position Summary:The Guest Service Agent is responsible for the guest reservations and front desk experience. Responsibilities include selling the resort and booking reservations for social and group guests. Greets and registers guest upon arrival and checks guests out in a speedy and correct manner, while providing outstanding guest service. Must be able to...

  • Front Desk Agent

    1 week ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob DescriptionTHIS POSITION INCLUDES A SIGN ON BONUS!Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding...

  • Front Desk Agent

    19 hours ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob DescriptionTHIS POSITION INCLUDES A SIGN ON BONUS!Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding...

  • Dental Front Desk Receptionist

    4 weeks ago

    Bellaire, United States Avid Dental Group Full time

    Our new State-of-the-art dental practice is looking for a full-time **Dental Front Desk** to join our team **Responsibilities**: - Greet and welcome patients as soon as they arrive at the office - Answering phones, taking messages, and directing patients to the appropriate person - Receive, sort and distribute daily mail/deliveries - Maintaining and...

  • Front Desk Associate

    2 days ago

    Bellaire, United States Retina & Vitreous of Texas Full time

    Company Overview: At Retina & Vitreous of Texas, our retina specialists realize that medicine is multi-faceted and focus on providing the best personalized treatment to our patients and do so with state-of-the-art technology in a compassionate and attentive environment. Our physicians are board certified ophthalmologists by the American board of...

  • Front Desk Receptionist

    1 month ago

    Bellaire, United States Houston Vein and Vascular PLLC Full time

    We are seeking to hire a front desk receptionist to help us keep up with our growth. If you're dedicated and ambitious, Houston Vein and Vascular is an ideal place to get ahead. We are interested in someone who is familiar with checking eligibility and obtaining procedure authorization. We have a Full Time Role and a Part Time (PRN) role working on a Monday...

  • Dental Office Seeks Front Desk

    1 month ago

    Bellaire, United States The Houston Dentists Full time

    Looking to start a rewarding career in a thriving dental practice? Join our team as a Front Desk Administrator/Hygiene Coordinator! We're a private dental practice with over 30 years of experience, proudly female-owned and operated. - **Benefits Include**:_ Competitive Salary (Hourly + Bonus/Incentive Package) Paid Time Off (PTO) Health Insurance Dental...

  • Front Desk Coordinator

    3 weeks ago

    Bellaire, United States Bellaire ER Full time

    Job DescriptionJob DescriptionThe Front Desk Coordinator is responsible for obtaining accurate patient demographic and financial information for registration and claim reimbursement. The Registration personnel will assist the RNs, RTs, and Physicians with all tasks delegated and within their scope of practice. Within Coordinator’s professional practice,...

  • Front Desk Coordinator

    8 hours ago

    Bellaire, United States Bellaire ER Full time

    Job DescriptionJob DescriptionThe Front Desk Coordinator is responsible for obtaining accurate patient demographic and financial information for registration and claim reimbursement. The Registration personnel will assist the RNs, RTs, and Physicians with all tasks delegated and within their scope of practice. Within Coordinator’s professional practice,...

  • Night Auditor

    1 week ago

    Bellaire, United States Shanty Creek Full time

    Position Summary:Ensure the day's resort activity is complete and accurate and prepares the resort for the next day's business, take reservations and receive guests as necessary, acts as front desk clerk and switchboard operator.Position Duties/Responsibilities:Check balanced cashier audits for accuracy and correct problems.Check guest room rate quotes for...

  • Night Auditor

    1 day ago

    Bellaire, United States Shanty Creek Full time

    Position Summary:Ensure the day's resort activity is complete and accurate and prepares the resort for the next day's business, take reservations and receive guests as necessary, acts as front desk clerk and switchboard operator.Position Duties/Responsibilities:Check balanced cashier audits for accuracy and correct problems.Check guest room rate quotes for...

  • Transportation Driver

    4 days ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob Description Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our...

  • Transportation Driver

    1 day ago

    Bellaire, United States Shanty Creek Full time

    Job DescriptionJob Description Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our...

  • Front Desk Floater 77401

    2 weeks ago

    Bellaire, United States The Rose Full time

    **Benefits** - Medical, Dental, Vision, EAP, Disability, Life, Accident/Hospital/Critical Illness Insurance Plans - Matching 401K - Generous PTO - Paid Holidays - Work-Life Balance - Free Parking - Free Tele-Medicine **Responsibilities** - Reviews daily schedule for missing documentation needed. - Daily contact with referring physicians to obtain needed...

  • Front Desk Receptionist/secretary

    1 week ago

    Bellaire, United States Bellaire Medical Care group Full time

    Pay: $15.26 - $16.07 per hour **Benefits**: - Paid time off Schedule: - 8 hour shift - Monday to Friday - No nights - No weekends Ability to Relocate: - Suite 635 Bellaire, TX 77401: Relocate before starting work (required) Work Location: In person

  • Medical Receptionist

    1 week ago

    Bellaire, United States Bellaire Medical Care group Full time

    We are seeking an experienced, detail-oriented Front Desk Medical Receptionist with excellent communication skills for our small Internal Medicine clinic. Spanish speaking is a plus. **Responsibilities**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls and direct them or take messages appropriately - Must be able to...

  • Subspecialty Ophthalmic Clinic Scribe

    3 weeks ago

    Bellaire, United States Retina Consultants of Houston Full time

    Retina Consultants of Texas (RCTX) is seeking an individual with compassionate values to join our prestiges Uveitis team.  If you are passionate about patient care and have a drive to learn, this may be the team for you.  The Sub-Specialty Scribe will be responsible to providing accurate documentation and summarization of the ocular examination and...