Personal Care Coordinator

3 weeks ago

Orange, United States CalOptima Full time

**Personal Care Coordinator (HRA Outreach) (Bilingual)**

**CalOptima**

**CalOptima Health** is seeking a highly motivated an experienced **Personal Care Coordinator (HRA Outreach) (Bilingual)** to join our team. The Personal Care Coordinator (HRA Outreach) will support the members in completing their health risk assessment (HRA). The incumbent will ensure communication of the member's HRA and care plan with the member, primary care provider (PCP) and health care team. The incumbent will identify barriers to member's care and assist in improving these barriers for all levels of care. The incumbent will work closely with the PCP and the health care team to ensure member access to timely services and coordination of care.

**Position Information**:

- Department: Case Management
- Salary Grade: C - $43,281 - $61,798/year
- Work Arrangement: Full Telework

**Duties & Responsibilities**:

- 50% - Program Support
- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Interviews members to determine strengths, problems, functional status, goals and need for specific services/resources.
- Maintains documentation of member's case, care plan, interventions, and interdisciplinary care team within CalOptima Health's medical management system.
- Collaborates with PCP and health care team to ensure timely communication of member's clinical information.
- Partners with licensed professionals in the development of an initial care plan for each member, incorporating the HRA and all assessment findings.
- Facilitates communication of initial care plan to the PCP and member, as necessary.
- Identifies the need for, and facilitates, referrals to Long Term Support Services (LTSS), Behavioral Health and community resources.
- Oversees warm transfers to member's assigned Case Manager in accordance with member needs, when appropriate.
- Works with Case Management staff to expedite the resolution of member concerns. Guides members in understanding and accessing the benefits they are entitled to under Medi-Cal.
- 45% - Administrative Support
- Assists the team in carrying out department responsibilities and collaborates with others to support short
- and long-term goals/priorities for the department.
- Notifies member's care team of key event triggers.
- Maintains compliance with established departmental productivity guidelines. Ensures reporting of productivity metrics to supervisor as required.- 5% - Other
- Completes other projects and duties as assigned.

**Minimum Qualifications**
- High School diploma or equivalent required.
- 1 year of experience working with the needs of seniors or persons with disabilities (SPD) in a customer/member service capacity required.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required.
- Valid driver's license and vehicle, or other approved means of transportation, an acceptable driving record, and current auto insurance will be required for work away from the primary office 20% of the time or more.

**Preferred Qualifications**:

- Bachelor's degree in healthcare management or related field.
1 year of Health Maintenance Organization (HMO), Medi-Cal and/or health services experience.
-

**Required Licensure / Certifications**:

- N/A

**Knowledge & Abilities**:

- Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem-solve and possess project management skills.
- Work in a fast-paced environment and in an efficient manner.
- Manage multiple projects and identify opportunities for internal and external collaboration.
- Motivate and lead multi-program teams and external committees/coalitions.

**Physical Requirements (With or Without Accommodations)**:

- Ability to visually read information from computer screens, forms and other printed materials and information.
- Ability to speak (enunciate) clearly in conversation and general communication.
- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
- Lifting and moving objects, patients and/or equipment 10 to 25 pounds

**Work Environment**:
If located at the 500, 505 Building or a remote work locat

  • Personal Care Coordinator

    1 week ago

    Orange, United States The Midtown Group Full time

    Job DescriptionJob DescriptionPersonal Care Coordinator Job Description Hourly Rate: $23.00 - $31.05/hr Offer will be made by the client based upon experience!Job SummaryOne of our most prestigous clients is seeking a highly motivated an experienced TEMP - Personal Care Coordinator to join their team.  The Personal Care Coordinator (HRA Outreach) will...

  • Personal Care Coordinator

    4 days ago

    Orange, United States The Midtown Group Full time

    Job DescriptionJob DescriptionPersonal Care Coordinator Job Description Hourly Rate: $23.00 - $31.05/hrOffer will be made by the client based upon experience!Job SummaryOne of our most prestigous clients is seeking a highly motivated an experienced TEMP - Personal Care Coordinator to join their team. The Personal Care Coordinator (HRA Outreach) will support...

  • Personal Care Coordinator

    2 weeks ago

    Orange, United States Infojini Full time

    The Personal Care Coordinator (HRA Outreach) will support the members in completing their health risk assessment (HRA). The incumbent will ensure communication of the member's HRA and care plan with the member, primary care provider (PCP) and health care team. The incumbent will identify barriers to member's care and assist in improving these barriers for...

  • PERSONAL CARE COORDINATOR

    7 days ago

    Orange, CA, USA, United States Infojini Full time

    The Personal Care Coordinator (HRA Outreach) will support the members in completing their health risk assessment (HRA). The incumbent will ensure communication of the member's HRA and care plan with the member, primary care provider (PCP) and health care team. The incumbent will identify barriers to member's care and assist in improving these barriers for...

  • PERSONAL CARE COORDINATOR

    7 days ago

    Orange, CA 92868, USA, United States Impresiv Health Full time

    Title: Personal Care Coordinator Duration: 6 months Compensation: $23.00 - $31.05 per hour Description: The Personal Care Coordinator (PCC) will support the members in completing their health risk assessment (HRA). The incumbent will ensure communication of the member's HRA and care plan with the member, Primary Care Provider (PCP) and...

  • RN Total Joint Coordinator

    2 weeks ago

    Orange, United States Surgical Care Affiliates Full time

    Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • RN Total Joint Coordinator

    2 weeks ago

    Orange, United States Surgery Care Affiliates Full time

    Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of...

  • In-custody Care Coordinator

    12 hours ago

    Orange, United States Phoenix House California Full time

    **$22.50 Registered / $24.50 Certified** *** Reporting to the Program Director, the In-Custody Care Coordinator (CC) is responsible for providing case management services to an assigned caseload of patients diagnosed with substance use disorders. The CC is responsible for assessing client needs, developing, implementing and reviewing service plans, and...

  • Personal Care Attendant

    16 hours ago

    Orange Park, FL, United States Life Care Centers of America Full time

    Position Details * Shift: Varies * Status: Full-Time Position Summary The Personal Care Attendant (PCA) is responsible for providing care to and assisting residents with tasks related to the activities of daily living. The PCA will work under the supervision of a licensed nursing staff and in collaboration with the Certified Nursing Assistants (CNAs) and...

  • PERSONAL CARE ATTENDANT

    4 weeks ago

    Orange Park, FL 32065, USA, United States Life Care Centers of America Full time

    Position Details* Shift: Varies* Status: Full-TimePosition SummaryThe Personal Care Attendant (PCA) is responsible for providing care to and assisting residents with tasks related to the activities of daily living. The PCA will work under the supervision of a licensed nursing staff and in collaboration with the Certified Nursing Assistants (CNAs) and in...

  • Admissions Coordinator

    4 weeks ago

    West Orange, United States Select Healthcare Full time

    Provides customer service by accurately answering questions, for internal and external customers. Manages LOA's in HMS/Med Host, ensuring accurate entries for all LOA patients. Complete forms as necessary for corrections. 2 + years of Admission/Patient Care Experience **Job Type**: Contract Pay: $35.00 - $40.00 per hour Expected hours: 40 per...

  • Staffing Coordinator

    6 days ago

    West Orange, United States Always Best Care Senior Services - Bergen & Passaic Full time

    This position has primary responsibility for staffing and scheduling in home care services for Always Best Care Bergen & Passaic. The Staffing Coordinator matches caregivers with senior clients. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Staffing Coordinator also responds to...

  • Staffing Coordinator

    1 month ago

    West Orange, United States Always Best Care Senior Services - Bergen & Passaic Full time

    Job DescriptionJob DescriptionThis position has primary responsibility for staffing and scheduling in home care services for Always Best Care Bergen & Passaic. The Staffing Coordinator matches caregivers with senior clients. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Staffing...

  • Unit Care Coordinator

    3 weeks ago

    Orange Park, FL, United States Life Care Centers of America Full time

    Unit Care Coordinator (Registered Nurse/RN) The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Nursing...

  • Unit Care Coordinator

    7 days ago

    Orange Park, United States Life Care Centers of America Full time

    Unit Care Coordinator (Registered Nurse/RN) Position Summary The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care...

  • Unit Care Coordinator

    3 weeks ago

    Orange Park, United States Life Care Centers of America Full time

    Unit Care Coordinator (Registered Nurse/RN)Position Summary The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care...

  • Program Coordinator

    4 weeks ago

    Orange, United States Green solutions Full time

    **Duties & Responsibilities**: - 85% - Program Support - Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. - Assists the team in carrying out department responsibilities and collaborates with others to support short - and long-term goals/priorities for the...

  • Patient Care Coordinator

    1 week ago

    Orange Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator Jacksonville, FL, USA Req #1685 Tuesday, May 7, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing...

  • Treatment Coordinator

    3 weeks ago

    Orange, United States Gentle Dental Full time

    At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.  Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.   We focus on a commitment to patient care,...

  • RN TOTAL JOINT COORDINATOR

    7 days ago

    Orange, CA 92856, USA, United States Surgical Care Affiliates Full time

    Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...