Patient Care Representative

4 weeks ago


New York, United States Manhatten ENT Full time

Seeking an experienced Patient Care Representative

to work in an ENT (Ear Nose & Throat) office.

Responsible for a variety of activities related to patient intake and care and to act as a mediator or liaison between a patient and the medical organization.

Roles Include but not limited to:

- Greeting and Scheduling Patients
- Answering and Triaging calls
- Checking insurance verification and eligibility
- Zoc Docs
- Patient balance collections
- Performs miscellaneous clerical work and provides assistance to the office manager
- Assisting in other areas of the office as needed.

This Company Describes Its Culture as:

- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative

Hours per week:

- 35

Work Remotely
- No

This Job Is Ideal for Someone Who Is:

- Dependable -- more reliable than spontaneous
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- High stress tolerance -- thrives in a high-pressure environment

**Job Type**: Part-time

Pay: From $21.00 per hour

Schedule:

- Monday to Friday

Work setting:

- In-person

**Experience**:

- Customer Service: 1 year (required)
- Medical Office: 1 year (required)

**Language**:

- bilingual (required)

Work Location: In person



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