Director of Citi Pay Commercialization

3 weeks ago


New York, United States Citi Full time

Citi, the leading global bank, has approximately two hundred million customer accounts and does business in more than 160 countries and jurisdictions. For the past two hundred years at Citi, we have a drive to help clients move from ambition to achievement. Our company has been one of the foundational components of today’s modern financial infrastructure—this gives us a level of unmatched expertise in tackling the world’s most complex challenges and connecting across capabilities to enable lasting progress for our clients. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every lifestyle, every background, and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Citi’s U.S. Personal Bank (USPB) has a unique opportunity to leverage its consumer relationships and footprint, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way.

Citi Retail Services (CRS) is a leading provider point-of-sale lending products including consumer and commercial private label, consumer co-branded as well as consumer digital lines of credit and installment loan products across the U.S. and Canada. Retail Services, serves ninety million accounts for many iconic brands, including The Home Depot, Best Buy, ExxonMobil, Macy's, and Shell, among others. The business also provides retail industry expertise, including digital integration, transaction data analytics, and fully integrated marketing and loyalty programs.
- Considering evolving consumer expectations and retail paradigms as well as the rapid emergence of non-traditional entrants in the payments space, CRS will continue to play a key role in ensuring Citi’s position as the undisputed B2B2C point-of-sale lender of choice for merchant partners. Our Connected Commerce embedded payments strategy enables the introduction of new capabilities, robust product strategies, expanded partnerships and new revenue streams. This strategy, coupled with our best-in-class vertical management strategy including Franchise and Specialty merchants will continue to strengthen our diversified business model and an unlock an expanded target client model - enabling us to provide both our existing and new partners with expanded products, a more streamlined integration and speed to market.

The Director of Citi Pay Commercialization will play a critical role in unlocking our ability to achieve the scale required for the Connected Commerce platform. The role will report to, and directly support the Director of Connected Commerce Commercialization. The role is responsible for defining the Citi Pay growth agenda including but not limited to ensuring the distribution of the Citi Pay products and platform across Citi internal businesses and channels to achieve and maximize scale.

This individual will be responsible for setting the strategy, identifying growth opportunities, enabling both internal and external strategic partnerships, and maximizing opportunities to deliver expanded Citi customer relationships and new merchants at scale. This individual will be responsible for building business case for investment, aligning resources - investment dollars, resources, and technology - to ensure cross functional alignment and flawless execution against key opportunities and business priorities.

This individual will work across Citi to articulate a strong value proposition and overall branding strategy and be the voice of the merchant partner to influence the strategic product and program roadmaps. This individual will lead the creation and ongoing management of a team to support these strategic responsibilities and imperatives.

This individual will partner with the CRS senior leadership in multiple forums across USPB to ensure the Citi Pay growth strategy is aligned with and supports both current and future merchant partner objectives, enables broader distribution opportunities, drives product and vertical expansion while delivering the right outcomes for CRS, Citi and our merchant partners resulting in market growth and revenue contribution.

This individual will also work closely with a set of peers across a team format that will be specifically focused on evolving Connected Commerce products and platform capabilities for the business to meet customer and merchant expectations. The team will be responsible for facilitating the growth and evolution of Connected Commerce over iterative generations to drive sales and loyalty for current and future merchants by offering world class digital credit products, seamless digital servicing and digitally led integration tools.

This role will require an individual with busines



  • New York, United States Citi Full time

    **Citi Commercial Bank - Commercial Lending Management - Industrials Subsector Head, Director** Citi’s US Commercial Bank (CCB) is a rapidly growing business, targeting emerging, mid - and larger-sized companies with annual revenue generally from $100 million to $3 billion with exposures greater than $10MM. To facilitate the CCB’s wholesale lending...

  • Citi Commercial Bank

    4 weeks ago


    New York, United States Citi Full time

    The Commercial Associate role is an entry level position at Citi, the Associate receives a foundation of knowledge and training required to contribute as a valuable resource in Citi. Associates receive real-world work and add value to their teams during their time at Citi. Assignments focus on attaining core competencies in any of the...


  • New York, United States Citi Full time

    **_Excited to grow your career?_** Citi Commercial Bank (CCB) is a global line of business at Citigroup that provides commercial banking services to mid-sized companies. CCB aspires to be the global bank of choice for mid-size companies with cross border needs and, with revenues between $10MM - $3B. CCB helps clients untangle complicated legacy setups or...

  • Citi Commercial Bank

    3 weeks ago


    New York, United States Citi Full time

    **We’re looking for a Vice President - Asset Based Finance to join our world-class team** **Be a part of the work we do to enable progress around the globe** For the past 200 years at Citi, we have a drive to help clients move from ambition to achievement. Our company has been one of the foundational components of today’s modern financial...


  • New York, United States Citi Full time

    **Citi Commercial Bank - Commercial Lending Management - Credit Officer, Industrials, VP** **Description** Citi’s US Commercial Bank (CCB) is a rapidly growing business, targeting emerging, mid - and larger-sized companies with annual revenue generally from $100 million to $3 billion with greater than $10MM of credit exposure. To facilitate the CCB’s...


  • New York, United States Citi Full time

    The Sales Support Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business...


  • New York, United States Citi Full time

    **Responsibilities**: - Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution - Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)s - Helps clients to access Citi’s...


  • New York, United States Citi Full time

    **Responsibilities**: - Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution - Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)s - Helps clients to access Citi’s...


  • New York, United States Citi Full time

    As one of the Global Markets’ key initiatives, Citi Velocity Web and Mobile brings together our global footprint with best in class technology, giving our institutional clients unprecedented access to our capital markets research, commentary, data, analytics, proprietary models and services across asset classes. Citi Velocity was ranked #1 Web-Based...


  • New York, United States Citi Full time

    **The Citi Community Capital (CCC) Business within Citi’s Institutional Credit Management (ICM) Division, is seeking to hire a Multifamily Underwriting Analyst.**: **Citi Community Capital (CCC) provides a suite of financial products to help affordable housing developers construct, rehabilitate, refinance, and acquire affordable multifamily housing across...

  • Commercial Bank

    2 weeks ago


    New York, United States Citi Full time

    **Brief Description of the Organization** Citi’s North America (NAM) Commercial Bank (CCB) is a fast-growing global financing and banking partner for emerging and mid-sized corporations as well as NAM-domiciled subsidiaries of non-NAM corporations within Canada and the United States. CCB is part of Citi’s Banking organization, along with Corporate...


  • New York, United States Citi Full time

    The Internal Consulting Solutions (ICS) organization is a dynamic and expanding team within Citi responsible for leading high value initiatives to meet Citi’s transformation and business priorities. The ICS organization delivers significant programs in close partnership with Citi’s functional and business unit senior leadership. ICS covers a diverse set...


  • New York, United States Citi Full time

    Hybrid **Brief Description of the Organization** Citi’s North America (NAM) Commercial Bank (CCB) is a fast-growing global financing and banking partner for emerging and mid-sized corporations as well as NAM-domiciled subsidiaries of non-NAM corporations within Canada and the United States. CCB is part of Citi’s Banking organization, along with...


  • New York, United States Citi Full time

    The COO’s Enterprise Change Management Office (ECMO) team is seeking to hire a Change Management Analysis and Reporting Director to fulfill a senior deployment role critical to a newly established centralized function focused on change management. The Change Management Analysis and Reporting Director will (1) lead the definition and development of a...


  • New York, United States Citi Full time

    TTS Trade Payables Product Manager - Director Citi's Treasury and Trade Solutions (TTS) provides an integrated suite of innovative and tailored cash management and trade finance services to multinational corporations, financial institutions and public sector organizations. Citi supply chain finance solution offers global buyers and suppliers with...


  • New York, United States Citi Full time

    As part of the newly created Executive Talent Acquisition team and acting as a Global Search Partner you will be responsible for covering executive hires across Banking & International. Our Banking franchise is organized around three lines of business: our Investment Bank, which meets clients’ capital raising needs and provides merger and acquisition and...


  • New York, United States Citi Full time

    As part of the newly created Executive Talent Acquisition team and acting as a Global Search Partner you will be responsible for covering executive hires across Banking & International. Our Banking franchise is organized around three lines of business: our Investment Bank, which meets clients’ capital raising needs and provides merger and acquisition and...


  • New York, United States Citi Full time

    **Job Description**: **Responsibilities**: - The Product Performance Management Group manager leads the overall performance of a given product suite and monitors performance drivers for the products and portfolios - This position leads a team that is responsible for the ongoing performance and maintenance of a product or set of products, including client...

  • Internal Audit

    2 weeks ago


    New York, United States Citi Full time

    The IA Risk Transformation audit team is responsible for providing audit coverage of individual initiatives under the Risk & Control Transformation Program. The Audit Director responsible for Risk and Control transformation is a senior level management position responsible for contributing to the strategic direction of Citi’s Internal Audit (IA) function,...


  • New York, United States Citi Full time

    The Compliance Anti-Money Laundering (AML) Risk Management Director is a senior management level position responsible for establishing internal procedures to prevent money laundering and assist in all matters concerning financial crimes in coordination with the broader AML team. The overall objective is to manage a team, utilize in-depth specialty knowledge...