Receptionist

3 weeks ago


Plains, United States Wilkes-Barre General Hospital Full time

To provide a variety of clerical duties to the physician and other members of the physician's office which includes receiving patients and visitors, checking demographics, insurance verification, and patient enrollment in our electronic medical record. Answers telephones, taking messages, scheduling appointments, collecting payments and/or outstanding balances, and issuing receipts.

Requires knowledge of medical office and business office procedures, third-party payers, grammar, spelling, basic arithmetic, and use of the official site computer system for registration, and appointment scheduling. Requires skill to balance and reconcile figures; operates a computer, copy machine, calculator, and fax machine. Greet patients and answer the phone in a pleasant and helpful manner. Requires the ability: File/Scan materials, read, understand and follow oral and written instructions; speak clearly and concisely, and establish and maintain effective working relationships with physicians, patients, employees, and the public. Medical office experience and experience with working in an electronic medical record preferred.


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