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Parts Associate

3 months ago

Philadelphia, United States Hessert Chevrolet Full time

Job Summary:
We are seeking a knowledgeable and customer-oriented Parts Associate to join our team at Hessert Chevrolet in Philadelphia, Pennsylvania. This is a full-time individual contributor role, providing excellent customer service within the auto industry. As a Parts Associate, you will be responsible for assisting customers with their vehicle part needs and ensuring timely and accurate fulfillment of orders. If you have a passion for cars and are looking to further your career in the automotive industry, we want to hear from you.

Compensation & Benefits:

- Competitive salary plus commission
- Health benefits
- 401(k) retirement plan
- Paid time off
- Employee discounts

**Responsibilities**:

- Greet customers in a friendly and professional manner
- Listen to customers' needs and assist them in finding the appropriate parts for their vehicles
- Provide accurate and timely quotes for parts and services
- Process parts orders and accurately track inventory levels
- Maintain a clean and organized parts department
- Develop and maintain strong relationships with customers by providing exceptional customer service
- Communicate with technicians to ensure timely repair of vehicles
- Stay current with new parts and product information
- Meet or exceed sales goals and targets set by management

**Requirements**:

- High school diploma or equivalent
- Minimum of 1 year of experience in the automotive industry and/or customer service field
- Strong customer service and sales skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Proficient computer skills and ability to learn new systems
- Knowledge of automotive parts and terminology
- Attention to detail and strong organizational skills
- Must be able to work a flexible schedule, including weekends
- Valid driver's license with clean driving record

EEOC statement:
Hessert Chevrolet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing an inclusive and welcoming environment for all employees.