Sales Associate

2 weeks ago


Philadelphia, Pennsylvania, United States AIRWAIR INTL. LTD Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at AIRWAIR INTL. LTD. As a Sales Associate, you will be responsible for providing exceptional customer service, selling Dr. Martens' brand footwear, apparel, and accessories, and achieving personal sales goals and Key Performance (KPI) targets.

Key Responsibilities
  • Sales and Customer Service: Deliver exceptional customer service by greeting store customers, offering product and brand knowledge, and helping to ensure and maximize sell-through.
  • Processing Sales Transactions: Process sales transactions accurately and promptly, meeting cash register systems requirements.
  • Merchandise Management: Organize and maintain merchandise to meet Brand Marketing guidelines and enhance product appeal.
  • Stockroom and Store Maintenance: Replenish the flow of merchandise from the stockroom to the sales floor and clean and maintain retail store front, stock room, and all employee areas.
Requirements
  • Previous Retail Experience: Previous retail sales experience, preferably in footwear or fashion apparel.
  • Business Acumen: Experience in contributing to business goals and Key Performance Indicators (KPI) in a team environment, preferably in retail.
  • Interpersonal Skills: Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment.
  • Math and Computer Skills: Demonstrated understanding of basic math, including ability to calculate percentages required and ability to count back change, and proficiency in MS Office programs, retail/register systems, web-based programs, and computerized inventory systems.
  • Physical Demands: Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
What We Offer
  • Competitive Pay: $15.00 per hour.
  • Employee Benefits: Employee discount of 65% off footwear and 50% on accessories, transit and parking flexible spending accounts, PTO and Sick Time, Employee Assistance Program, 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match, DM Foundation, supporting and empowering our communities around the world, and Paid Volunteer Hours.

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