Engagement Director

2 weeks ago

Atlanta, United States Capgemini Full time

**Job Tittle: Engagement Director - Go-To-Market Lead - Data & Analytics CPR&S**:
This position drives the execution of daily operations and delivery of services to Capgemini’s customers in North America. The services will be around Data Analytics Platform, Data and AI Strategy, Data Governance, and AMI Operations, supporting the OT and smart grid systems in addition to billing, data collection, and network support. Responsible for overseeing the projects/programs of Capgemini’s work at customer location.The role will oversee the development of key business metrics and reporting for customers about Capgemini’s programs / projects.The position will build a strategy that aligns and organizes technical and business resources to realize significant benefits of the Data Analytics Platform and AMI 2.0, to improve delivery and operational execution, to ensure enterprise-wide business approach, to determine appropriate resource levels, to continuously improve support processes and to manage risk and total cost of ownership of Capgemini engagements.

***Key Responsibilities**:

- Defines the operational and strategic outcomes of the efforts and determines the requirements to achieve a successful implementation and achieve the stated business benefits and improvements to both the operational and customer experience.
- Drives change management efforts to ensure process and business change is effectively executed.
- Manages the optimization of the working relationships between the software providers, implementation partners and business/process owners.
- Directs the identification and management of risk and project/operational constraints. Challenges process metrics and reassesses methodologies ongoing. Ensures business outcomes are identified, baseline measurements are established and desired outcomes are realized.
- Ensures alignment of incentives and goals for the teams for mutual support of achievement of the project operational and business outcomes. Oversees resolution of issues and issues escalation process to ensure timely decision making.
- Oversees the adoption and proficient utilization of the software and processes by team members through training, communication, and engagement of leadership across the company. Monitors feedback results and makes necessary adjustments as needed.
- Lead the technology roadmap by evaluating market leading Data and AI technologies that aligns with business priorities. This includes leading global industry projects and technologies such as the Data Analytics Platform, DI apps, Internet of Things, Neural networks, Data Mining, Convergence and grid edge technologies and support.
- Charged with planning, implementing, leading strategy, and contributing efforts to driving growth and people development.
- Drive Generative AI strategy for enterprise to bring improvements and efficiencies across the business units.

**Required Skills**:

- Minimum of 12 years of work experience related to the duties and responsibilities of this position including 4 years of leadership experience.
- Strong leadership, strategic management and business process redesign skills
- Fosters and builds a collaborative working relationship with various stakeholders
- Must be willing and able to challenge customers to better understand their needs
- Ability to challenge the various stakeholders involved in a project
- Competent in project management and team management
- Demonstrated analytical skills

**Life at Capgemini**:
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief

**About Capgemini**:
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

**Disclaimer**:
Capgemini is an Equal Opportunity Employer encouraging diversi

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